Decent experience, easy to order using the machines as you walk in, restaurant was clean, staff were friendly. Food was ready quickly. Chilli chicken noodles were lovely, the coconut rice pot not so much. Would definitely come back. Pretty reasonable too.
Came here for a quick lunch break. The restaurant is perfectly located accessible with plenty of parking.
Ordering was easy through the touchscreen terminals. Nice environment and really friend staff. Food was served quickly and tasted great.
Very nice. Sushi was very enjoyable. i would visit again, and it was slightly expensive. Location is good away from the city centre and easy parking.
The gyoza were nice but I enjoyed the veggie sushi collection more it was very good I would recommend it! As for the Mochi they were absolutely delicious, LOVED them!
We had a really nice time here at itsu. To be honest we had never heard of them and saw the place opposite the shops at the right time (i.e. When we were hungry!) So we went in and ordered some food through the electronic boards tbh I would have liked to have been able to browse the menu at the tabl
Ordered through Deliveroo, fast and good service.
Got the health and happiness set , sushi was fresh and tasty. Miso soup was warm and satisfying.
They give you small pack of wasabi and soy sauce, but no chopsticks were given
:(((
Itsu Chelmsford has a great marketing strategy- flying a blimp above your store is certainly a way to gain attention. Having been to the Pizza Hut that was once here it’s fair to say this is a more than welcome addition to the shopping centre.
As far as I was able to tell, the staff were all really
Great place, lots of choice easy ordering on machines, quick service, funky music and really clean. Service with a smile. It’s a nice change to find somewhere like this especially as it’s good value as well.
Had the eat in experience at this Itsu for a change. Great food as always but this time in a proper bowl!
A great new healthy establishment that's not long opened. Good food and very tidy and clean inside. It's a winner 🏆
The food was delicious and ready within minutes. Still so fresh and tasty!
Yesterday evening Essex Search and Rescue were called to search for a high-risk person in Chelmsford. We chose the Chelmer Village Retail Park as our RV point before commencing a night search. After a gruelling but successful search, we returned to our command vehicle to find a large bag of wonderfu
The staff here are great, no sloppy service and are genuinely happy to help. This is a great replacement for the Pizza Hut that used to be here!
Food is really great, fast food service but the quality of the food is as good as a restaurant.
Rather like an upmarket Japanese/Asian McDonald's with the same self service order screens and wait for collection but with expensive bottled beer available.
Outstanding cheerful and very helpful front of house staff, generally only one or two serving but very willing to bring your order to a table
Surprised to find an itsu in this location. Very Good dishes quickly served.
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