Ordered a laptop online and collected from the store. Good price and nice to be able to speak to knowledgeable sales people. Reassuring to be able to return it too, although all working fine so far. Very nice store to wander around for inspiration - antidote to online shopping!
We visited the store today because we need to buy 2 new ovens for our kitchen, we were helped by a sales assistant who said she had been with the company for 28years,and her experience was abundantly clear & invaluable,as she explained the advantage of the more expensive price point. We are waiting
Incredible service from George on the ladies department in the cheadle store who on hearing me ask another member of staff about evening dresses for a black tie wedding went to the trouble of finding me a selection of evening dresses in the store room after there were none suitable on the various c
Incredible service from two ladies on the Clinique counter. Donna. and Nancy.
Thank you and well done Very polite and professional. Even saved me some money on my purchases by offering me a skincare gift set which worked out cheaper than just the cream on its own. Thank you both
I love John Lewis. It’s just like stores were, when I was growing up, in the 70’s. We used to meet my Nana at Lewis’s in Manchester.
JL is a little luxury quite local to where I live, well 15 minute drive. I pop in for a look round and always buy something. Everyone is helpful and it’s always a ple
Excellent store, great customer service and selection of quality products. I'd give it 5 stars but for the gents toilets situated near the Sainsbury's entrance, not sure if they get cleaned more than once a day, not reflective of the John Lewis reputation, time they were modernised at least cleaned
We visited your Cheadle store and stopped at the Rodd & Gunn counter and bought a blue linen shirt and liked the green shirt also but didn’t have my size, the young lady named Chandon sauced the London store on my behalf to find my size , a couple of days later she rang me to say it had arrived.
Exc
Remember this primarily a shop selling clothing goods . The cafe / restaurant is a secondary supplement!
As such I will continue.
There was ample parking. The store had some really good offers on as it was the winter sale when we visited . The quality of most of the clothing/ goods was in general ve
Went into the store today for a graduation present for my daughter, the service I got from the ladies on the perfume counter was 5 star . Thank you for your fantastic customer service , I wish I'd got your names , the lady from Liverpool and the other lady from Denton.. you where amazing and made my
We visited the John Lewis store in Cheadle on Thursday evening 22 June 2023 & were assisted by Radaca. What an absolute credit she is to the organisation. She was so helpful & really went out of her way to help us.
It’s experiences like this that encourage customer loyalty to the store.
Thanks Radac
Teresa in fabrics section was really helpful in giving help. First time buyers trying to renovate a house and we usually come equipped with a lot of questions. She had the time and patience to make sure we were getting the best advice.
Fantastic shopping experience. Nice and cosy. Army of friendly staff at hand to assist customers. Keep it up
Reasonable size branch of the trusted department store, large enough to have a good selection and small enough to get a feel for where everything is. Household appliances and Entertainment technology sections have knowledgeable staff in my experience.
Amazing store, great quality, great selection, super friendly staff, and best of all, did friendly (except the cafe)
Staff are so helpful and polite. Product availability is good, with support from staff if something needs ordering in for home delivery or collection.
It's a beautiful, very familiar, homely and cosy place with amazing brands and items and with kind and super proffessional and helpful employees.
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