Very busy shop due to large amount of footfall.
It does take a while to get your drinks/ food. Staff are rushed off their feet and cannot always keep up with orders. They had run out of a few things when we arrived including cream.
Apart from that the staff are great.
Fast service even though they were pretty busy. Great coffee and friendly staff.
It was very busy when I popped in today, with just three staff on, all seemed happy and working well together. I didn’t have to wait too long (10 mins max).
A lovely server called Anna greeted me warmly and was calm and efficient. I overheard her taking the time to ask a customer after me (who I think must be a regular!) how a poorly family member was doing, and I was just really touched by this. Even at stressful times you can show compassion and kindness and it goes a long way! 💕
Nice place but very busy always. Staff could be a bit more welcoming
Busy but seats available. There was a queue but we were served quickly. Coffee was good as always. Great for a quick coffee.
Not a place to go Costa if you don't agree paying extra to sit in and enjoy your drink and food .
Pleasant visit on Saturday afternoon, excellent customer service displayed by the guy who was cleaning the plates and washing up, he spotted my boy having a melt down and offered him a small toblerone to calm him down. Not only was this emotionally intelligent and empathetic this natural token of kindness demonstrated excellent customer experience. I will now visit Costa more when I have the chance over other coffee shops. This man is a credit to your organisation. He wa smashing the pots and tidying up with a smile however he did so much more for your brand today.
We called as we like Costa Coffee and we're shopping in the area its a smallish place for a Costa but really nice the staff welcoming and very professional
We were served quickly and the staff were friendly and polite. We had cake and Coffee and it was all lovely.
Nice friendly place. Exactly what you expect from costa
This is by far the best Costa branch for miles. I drive past at least 2 other branches to come here because the team are amazing, lovely and friendly and make the best coffee. Led by a brilliant manager, and the place is spotless 😍
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