This was the first time we had visited the Pier House in Charlestown and I have to say it won't be the last! The atmosphere was very homely and the staff were very helpful and friendly. However, the best part of our visit was the food. I ordered fish and chips and I have to say it was the best fish
Lovely hotel, I would 100% stay here again.
Customer service was outstanding! The staff were so nice. We were struggling to get taxis but the front desk staff offered to call around for us and managed to get us taxis on both days we were there which was so nice! The staff were chatty and friendly.
T
Lovely place as to whether you just have a drink or eat here it's also a hotel. Lovely and fresh with the views off the sea. Great friendly staff. Allows dogs 🤩❤. Just been to here again 24.3.2022 always loved this place. But food today was not nice for a lunch time. My hubby's burger was like a chi
Absolutely fantastic. All the staff were brilliant, always a smile on their faces and ready for a chat to advice on where or what to do.
Our room (9) was huge - large double bed - comfortable, massive bathroom with a dressing area. Breakfast was tasty and plentiful, saying that all food and drinks w
Unfortunately there was a recent fire so food wasn't up to its usual standard. Brilliant views and pleasant staff.
What a lovely setting by the harbour, seeing they had a fire recently amased the standard is still very high.
The warm, welcoming environment of this hotel made our 4-night stay more than delightful! The staff were very polite and helpful, and the service was excellent and more than satisfactory. The food here is delicious; 5 stars. The room was also very nice and comfortable for the 4 of us. If you are con
Popped in for lunch as it was one of the few places in town that had a good amount of indoor seating. Appreciated the efforts to keep things up and running after the fire, had pizzas chips and a katsu burger between us and they were all delicious! The staff were extremely helpful and clearly wanted
The house keeping is second to none. The breakfast is excellent The pub is really busy as you would expect , that does mean it is difficult to find a quiet corner. The rooms are very good value I found this place less expensive than premier inn.
Lively little hotel in Charlestown right on the harbour very close to the beach in fact the road actually ends at the hotel. We had a spacious double bedroom with bathroom upstairs (en-suite) which was clean. Staff were friendly and helpful the restaurant area seemed very busy on Friday and Saturday
We stayed in dual aspect premium room overlooking historic tall ships dock and harbour, out to sea. Stunning. Bed was fabulously comfortable and bath was big enough for two. We ate there both nights and both meals were fantastic, the chef really knows how to cook fish and according to adjacent table
A fantastic pub on the harbour front in Charlestown!
This is one of our regular locations during the annual holiday in Cornwall. Such a shame to hear about the fire earlier this year which has put the rooms and restaurant out of action but they have done a great job of keeping the pub open with a l
I booked the hotel and then tried booking a table which to my horror was fully booked. I emailed the hotel and a woman called Ann responded advising they would (as a guest only so please don't think you all can) reserve a table in the bar area for a given time, excellent customer service. The room w
We enjoyed the Proper Job and Harlequinn - you can tell they look after the lines, the beer was lovely! We had the cod and chips and the steamed mussels - Oh my god the mussels were DIVINE!! Fresh, full of flavour, cooked to perfection! The staff were friendly, welcoming and they did check backs!! -
A lovely pub, with views of the harbour. The food was good and reasonably priced. My only tiny criticism is, the food was served in cardboard boxes, I would much prefer it served on a plate. Even a cardboard plate! A personal preference which didn't detract from the good experience.
Stayed here a couple of nights and dined there too. Lovely staff - so helpful. Great selection of drinks - especially the wine list - impressive they have good staples and a few more obscure. I had lunch with one on one day- recommend the crab sandwich) and a table for 12 another day and all equall
Lovely lunch out celebrating my Mum's 85th birthday... excellent food and service. Easy online booking, and had the window table I requested. All the staff were efficient and friendly, and our waitress Beverly was wonderful, making my Mum's day even more special.
Had a great night at the Quiz Night at the Harbourside. Brilliant atmosphere and a good laugh. We had the vegan burger (with proper melty vegan cheese!) and a double stacked cheese burger - which both were just delicious.
A very welcoming team, thanks for a great night!
Fantastic stay!! Great service and food. Clean comfy rooms. Location is just stunning! A must visit. Breakfasts was my morning highlight!
An error has occurred! Please try again in a few minutes