Great mocha nice food. Lovely Service. Comfy to sit in
Went here a few days ago, the black guy that served us was brilliant, really nice and really went out of his way to provide a good service, unfortunately, the place is grotty like every neros I go into, with the exception of Oxted.
Great staff, comfy window seats, nicely located just away from the main street
Accepted my Meerkat app discount without hesitation
Lovely flat white
Only 1 person working-2 others had rung in sick. This young man who worked was outstanding-calm, courteous and professional despite him having zero break whatsoever. I could not praise him enough-hopefully someone from Nero is reading this and passes this feedback on to the young man-who deserves the utmost respect and credit.
Nice hot coffee. We sometimes have cake, I like a croissant.
Love it. Enjoyable atmosphere, great coffee - made to a brilliant standard and delicious snacks and bites to eat. The staff are very friendly and will take good care of you should they become aware of any issues you are facing or especially if you are or become one of their regular customers. Usually very clean inside and with comfortable, sensibly spaced seating -even before the pandemic this is one of the best coffee shops in Caterham provided you don't wish to sit outside because outdoor seating isn't an option.
Best barista ever! Absolute star and made my day !
Just popped in here for a quick snack and drink before they closed. Food was delicious and drink was very tasty. The lady behind the bar, Tanya, was really sweet and helpful despite being on her own. Thank you very much, we’ll be back soon!
Great coffee, lovely pastries .
Lovely atmosphere
Comfortable seating ,friendly batista make good coffee. Closes early evening at 7.
Our go to place for coffee. Can always rely on good service and a great coffee. There's always a decent selection of cakes and pastries too. When we take our dog he sits quietly under the table and enjoys the occasional cuddle from other customers. Well done Nero on allowing well behaved dogs in your stores. It's much appreciated.
Lovely coffee and almond croissant but the place is in need of a little fix up,nothing serious but furniture is a bit worn and toilet could do with a good jet wash or better still a refurb.
Overall its a nice enough place to relax and enjoy nice coffee.
Nice friendly, good customer service premises nice and clean, with several hand sterilising also spray solution and paper roll stations all set up for hands and to wipe table etc around. Adequate Bins for rubbish. Nice choice of hot and cold food cakes and drinks. Well organised social distance floor spacing marked throughout. Toilet very clean. Well done Cafe Nero. Will be visiting again soon. 🤗
Had lunch here, Chose a soup and it was served with ciabatta and butter. Absolutely yummy. Hubby had a cappuccino and sandwiches they looked good too. A good place to come. Clean and well kept. Staff very busy but pleasant with it and good customer service. Always come back here.
Comfy seating & surroundings, great coffee, well made, with a wide range of choices. Even more added to the healthy low fat and vegan options, plus reward points. All in a picturesque West Sussex town with views across the road to the older part of the town. Not sure why, but my wife and I always get the feeling that we could be in a quaint British coastal or seaside town. Give it a try, see what you think, or maybe it is just us?🤪
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