Love our outings to costa with the kids for our hot Choc's, fruit coolers & a crack. Staff are very helpful & friendly too xx
![4]( "Recensione")
Having only been a couple of times (while the missus is shopping in Primark) I will give you my experience based off my most recent visit…
We entered at around 4:30pm on a Saturday and we were served right away, the staff were all friendly and smiley which is always a bonus!
The place itself was cosy and calming, there wasn’t an overpowering smell of coffee which I was happy about, the only thing that lets the place down is the lack of indoor seating, granted they can only work with the space that they have and it would be awful if everyone was crammed in and sat on top of each other.
My partner and I had the peach iced tea which was nice and refreshing, I ended up having a second one by the time my partner had got back from shopping - I was told that there was a strawberry iced tea but they didn’t have the ingredients for it, frustrating as I definitely would’ve tried that!
Location is very handy for a break whilst shopping and there’s a good selection of sweet treats to have a snack and a good drink.
Just be prepared that you may have to sit outside!
I just want to say a big thank you to the lady that served me today. She served me on the till, then made my fancy new whipped up iced latte, heated and served my toastie and got me my cake- all whilst other staff members were incredibly busy too.
I don't think people realise until you work in a busy chain such as Costa (I worked here for 2 years in a different store) just how many things you have to do. It can feel like you're an octopus!
And then people have the gall to complain about wait times etc.
You're all smashing it in there and I'm sure you don't get praised anywhere near enough!
They know how to make a ristretto - superb
I love love love Costa's! Personal favourite is the caramel latte! I've got a points card too which comes in handy for a free coffee now and then! Staff are always friendly. Also they do special winter drinks in the cutest christmassy takeaway cups! Always tasty drinks! Love to sit outside as well having a good old chit chat with friends or family either in the sunshine or in the winter wrapped up!
Chaudhary Muhammad Ehtisham
+5
Lively and lovely place right in city center. Coffee is superb as usual and staff is really friendly.
This has to be one of the best costa coffee houses in Carlisle, looking onto the square watching the world go by whilst enjoying the best coffee..Perfection
The staff are always very outgoing, welcoming and very customer focused.
Have been coming to Costa's for nine years to the same branch. The coffee is lush, can't get enough. I love the coffee and the staff are excellent and friendly. This is the best place to drink superb coffee.
Freezing cold day. Asked for a extra hot chocolate and it was perfect 😋 very tidy and clean. Good social distance measures in place. Polite staff
This is the Costa in Waterstones. It has a bit more atmosphere than the other Costas with the same coffee and service. You can get a nice view into the street and of course you can always browse the books. It can be a little crowded at times.
Go to the one upstairs above Waterstones, a much better experience, cleaner and much more friendly staff. Fiona the manager runs a tight ship and it shows. A great place to be.
An error has occurred! Please try again in a few minutes