Reviews Mrs Potts Chocolate House

4
Ant
+4
Visited Mrs Potts for a a quick coffee and cake. They offer they signature cakes and it was really nice that they have different hot chocolates. From 28% cocoa to 100% cocoa. Tried the 100% cocoa hot chocolate and it was absolutely amazing, pure chocolate. The staff was friendly but a bit too casual. There were a few tables that weren't cleared and cleaned so that wasn't very nice considering the place wasn't busy. It was a nice experience, coffee was delicious. The chocolate mousse cake was amazing!
5
Mayyar Derbas
+5
the milk 32% hot chocolate is single-handedly the best hot chocolate i’ve ever had. it’s a good amount and a reasonable price aswell. the cookies and cakes are way too sweet in my opinion.
5
Frank Haschka
+5
Wow. If you like chocolate you'll LOVE this place. Looking for my "coffee and cake" fix recently, I thought Mrs Potts might be worth a try. I'll be back without a doubt... The coffee is good, and the cake is extraordinary! The people are lovely too, which always makes things nicer, and their servings are nicely generous. I chose to have a mocha (which is a bit indulgent considering the cakery on offer to go with it) and was thrown a bit - but in a good way - by the offer of choice of chocolate to add to the coffee. Brilliant! Such a nice change from the big chain offerings of syrup. I'll work my way through the selection in due course I'm sure. The cake, as mentioned, is amazing, and the selection looks fabulous; cookies and other treats on offer too. I had the Chocolate Dream Cake... put simply: lush. Nice big slice too, which I'll admit was a little much for me at the time; probably not helped by my choice of drink. No problem there though; I asked for a box (Mrs Potts does take away) and with a smug little smile I carried my hunk of cake home for a late evening treat. Seating is plain but comfortable and suited to the venue, and although not used during my visit there are customer toilet facilities available. You may have got the gist already but just to clarify... This place comes highly recommended!
5
Lily Higgins
+5
Lovely chocolate cafe! Such a nice selection of cakes, relaxing atmosphere and friendly staff. Definitely recommend going!
5
Oreoluwa Balogun
+5
Great ambience, very chill and very nice. Got a 72% dark hot chocolate with cream - it was lovely!
5
Ruth Travell
+5
Delicious chocolate cake! Very pleasant staff. Sat outside in the sun which was very nice. Could have done with someone coming along to wipe the tables in-between customers.
5
Grateful “Totally Grateful”
+5
What I loved the most about this place is that it’s open until 8 pm 🥳 Unlike other places almond, coconut & oat milk is offered for free with the tea. What I noticed was that the vegan chocolate cakes were flying out of the display cabinet. Everything smelled so tasty. And the weather was okay so, they have 4 extra tables with chairs for customers to sit outside. Thé staff were friendly and offered good service.
5
Maria Pal
+5
Great hot chocolate options but nearly 7 pounds each?!?!? Staff ia very polite :)
5
Carter Matheson
+5
Mrs Potts Chocolate shop in Cardiff is an absolute gem! I recently had the pleasure of indulging in a plate of their delectable brownies and ice cream, and it was truly a taste sensation. The brownie was rich, moist, and packed with the perfect amount of chocolatey goodness, while the ice cream was velvety smooth and complemented the dessert beautifully. What sets this place apart, though, is the warm and welcoming atmosphere created by the fantastic owners. Knowing them personally, I can attest to their passion for creating scrumptious treats and ensuring every customer leaves with a smile. If you find yourself in Cardiff and craving something sweet, Mrs Potts Chocolate shop is an absolute must-visit. Prepare yourself for an unforgettable experience of delightful flavors and exceptional hospitality. Five stars all the way!
5
Jerome Franklin-Ryan
+5
Very friendly staff.. good quality coffee and tea. Cake selection and chocolates absolutely delicious. Very large portions especially if you choose the cake. A wonderful place to go for a treat as well as just a quick coffee. Highly recommended to all cake and chocolate addicts.
5
Natasha Morgan
+5
As others have mentioned there may be a wait for service due to busy times, this is understandable in a city centre location. I didn’t notice the wait for food as the cafe had such a relaxed vibe. For those who have pets Mrs Potts chocolate house does allow well behaved dogs and they were kind enough to offer my dogs some water. The food was amazing! The portions were generous and the chocolate is delicious. We will be back :-)
5
A G Y
+5
Our favourite place in Cardiff so far. Their hot chocolate and cakes were a very good. It will stay in our minds as the best place we discovered on our short 2-day trip. Also, the staff of the cafe, which is in the center, was very friendly.
5
Hope Mcguire
+5
My first visit to Cardiff was met with cold, snow, ice and rain which isn't the best combination when you took the train and have to trek round all day. However, out of nowhere like a great big warm hug we stumbled into Mrs Potts Chocolate House. Met immediately with friendly and amazing staff who warmed up my Nutella chocolate made some Stella hot chocolate. To top it off? Made a warm, safe space in the harsh weather around. Thankyou Mrs Potts Chocolates House and the staff!
5
Tyler
+5
I've been coming here with my partner for a few weeks now every time we pop in town, and I must say this place is a must if you're walking past. The staff are very friendly and welcoming, and the hot chocolate and cakes are out of this world! As they're all home-made and made in the store, so they taste as fresh as can be. (extra note: They’re very vegan friendly with many options to chose and dog friendly if you ever walk past with your dog they offer free water for them and for yourselves)
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