I’ve loved visiting Hotel Chocolat cafes for years, and particularly this one. The staff have always been so friendly, but they do come and go. This time I was served by Ffion (sorry if spelling is wrong!), who was genuinely so kind and not to mention patient; I forgot to ask for dairy-free milk, an
I had a cake and hot chocolate.
Lovely treat. Delicious! Great place to buy the testiest chocolate.
Hands down one of the Hot Chocolates in Cardiff city. This chain provides a variety of hot chocolate options. We’ve tried Mint, Dark Chocolate, Dark Chocolate + Mint and normal. All of them are amazing. There’s enough tables to dine in, and the outlet has an amazing vibe too. The menu is huge with a
Travelled to this establishment to get a specific item the staff weren't over forthcoming to assist basically left to your own devices..However your chocolates are well worth the visit as we actually live a long way from any of your shops
I've visited the store in Cardiff on July 2nd and I gotta say, their chocolat is absolutely brilliant.
And the staff work there are very kind and helpful.
If I ever go to Cardiff again, I will visit the store again.
Great size store with so many options. Cafe was clean and nice. Hot chocolate was delicious
Chocolate cream on the top is what I go for. Membership saves 15%. Personally I like 100% dark chocolate. Friends enjoy 85%. Either way the cream is wonderful.
Tasty ice cream and choclate , if muslim be careful some types have alcohol
I went to redeem the birthday gift voucher for my sister.
Lovely staff and super tasty chocolates
Lots of gift options as well
Weirdly enough I don’t buy the chocolate here I just love the ice cream and hot chocolate drinks that they offer. The 20% off on their loyalty card makes it more affordable.
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