I was served by Bindu and Natasha today who were really lovely and helpful! They pointed me to a QR code where I might win a discount and I won 50% off my bill! Great service and great hot chocolate - thank you!
So I arrived at closing time but the 2 servers could not have made me feel more welcome. I have food allergies but they showed me all the allergy information so I could eat well and not be ill. Smiley and friendly. Thank you for a wonderful finish to my day. Diksha and Natasha. You are angels.
Good service at Upper Crust! Natasha was friendly and made sure my experience was great. Recommended to try when catching the Cardiff Central train station!
Ania a Sri were friendly and cheerful. Service was very quick and genuinely inviting.
I can’t review the food as I didn’t eat, but the coffee was great 😊
Mickyle and Natasha went above and beyond with their service today. They talked the long line of customers through the products, and even told customers how to get the best deals with a new QR code. They served everyone quickly and with good service. Natasha in particular accommodated an extra reque
Had a really nice service from Sri today. Very polite, her smile felt genuine which is quite rare in customer service :) Prompt service too. Thank you!
Sandy has good customer service skills! She was very efficient and nice!
Tash and her colleague were amazing today! Very grateful for their kindness.
I don’t often write reviews but I’m writing to share my wonderful experience at Upper Crust on platform 1 at Cardiff Central.
I was having a really bad morning with train cancellations and a phone out of battery. The staff at the upper crust went above and beyond to help me and cheer me up. I am ve
Natasha and Diksha were incredibly helpful and lovely even at closing time when I visited last Saturday! Lovely staff!
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