Lovely unit, presentable at counter, and clean, polite staff, and helpful, slight issues with the state of disabled toilets, were not cleaned and maintained, tho was on same service level as toilets, some staff found to be on phones, Shame really, other then that nice little unit, could be better wi
I already love Costa but this one really has to be my favourite! Absolutely lovely staff who even checked if the gingerbread was vegan (unfortunately not) without me asking. Definitely first-class customer service!
I love drinking piping hot coffee, and Costa Coffee serves the perfect hot coffee! Tried white hot chocolate for the first time and I loved it. It was the right amount of sweet and they even provided extra milk. I topped it with some marshmallows and chocolate flake and it tasted amazing. Unfortunat
Had a delicious latte. Not busy. Just chill. No complaints.
Service was quick, the Colombian americano was so nice. My partner had a Ruby cocoa hot chocolate and cream she said it was OK but didn't have much flavour to it hence the 4*
Often go to this Costa in Queen St Cardiff. It is very popular so sometimes its difficult to get a seat at certain times. From spring to autumn there is seating outside which helps a lot. A good range of hot and cold drinks and also food, sandwiches, hot or cold and a great range of biscuits, cakes
New outside area set up not ideal to making the propose of it. All new tables which is great but they are setup against the side window. One customer blocks the whole table of 4 !!
Outside area is quite big but need to be utilised efficiently. Pointed out this issue and was told that what the head o
Went out for a date with my first love for the first time , absolutely beautiful scenery and atmosphere , the table is small enough bonding but not too small for drawing and sketching , this place will be in my memory forever
Really well laid out for social distancing. Very helpful and professional staff which made the experience nice and easy. Great quick service, would definitely recommend. Only four stars due to the coffee machine looking a bit dirty, other than that it was great!
Bit slow due to covid but other than that it's very good service and tasty coffee
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