I really enjoyed the shopping around M&S Simply Food as the prices were decent. I went for a full trolly shopping and the prices are near to Tesco or similar for the Grocieries.
The members of staff are really polite with great customer service ready to help if you have a question. The Grocieries shop is located within a shopping centre where you can compare price.
There is also a car park within the place where is it safe to do so
First of all I love how this is described as a ‘gourmet’ grocery shop! I love this M&S and glad I discovered it, the people who work here are so nice and friendly and helpful, such a difference from other supermarkets - you feel welcome here and the people ask how you are and talk to you at the checkouts and stuff. There’s a cafe in this one too and they have some clothes as well as the food hall but the main focus is food. Just love M&S! There is parking too.
Fantastic service from Rhiannon at the cafe. Loved her! She kept the kids and I sated and everyone in the cafe happy. No dawdling around. Busy and cleaning while there was no queue. She wasn't allowed to accept a tip (I hate that!), hence the review.
Carpark normally a nightmare but brilliant now they have an organised entrance and exit. Store well organised with hand sanitizer and trolley staff diligently sanitise all trolleys before you receive one, excellent floor markings and waiting lines. Served quickly and efficiently , no coffee shop or loo open yet though at mo.
After a very poor service from m&s online no explanations as to why a item had been delayed, I visited the simply food store on Newport rd where the item was to be collected & spoke to the store manager Lee! Who made no excuses regarding the issues over the delayed order but gave the excellent service I have come to expect from m&s, instead of boycotting m&s in the future I will continue to be a customer
Easy parking although can sometimes be very slow to get out. Pretty good range of Marks food/wine inc in store bakery and useful range of clothing. Popular cafe with friendly staff.
Popped in to get some bathroom products for Christmas presents. Easier than going into town and the parking is free. Mostly a food store but they do sell some clothes and gifts as well.
Great range of food, drink & household items in this fairly small, but well compact store!
They also sell a limited clothing range & have a nice cafe selling sandwiches, cakes & beverages, it would be helpful if the staff smiled a little, but other than that minor detail, nice visit!
Great clean and tidy store, ranges are limited as with most M&S stores. The staff are very helpful. Parking can be difficult here especially at busy times.
So convenient for us to shop. Always a pleasure to walk around and well stocked. Great Staff Tony is so helpful always wants to help.
Lovely store, friendly staff. Car park can be a bit of a wait when you want to leave but nothing too bad.
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