Lovely and chatty waiter who was very helpful about my gluten free food! And best gluten free pizza I have tasted!! 💪🏼👌🏼 Well done PH!
Restaurant very well run by the two waitresses, about a third of the tables were taken but service was prompt and friendly. The main waitress was incredibly organised and on top of taking orders and clearing tables. Only thing I had to wait for was the bill. Food was delicious and quick considering it was a Saturday afternoon. They could do with at least one more member of staff on the floor as that would have been the only thing that I noticed lacking was people waiting to place take away orders.
Excellent place staff great
Well worth the money will be returning very soon !!
Lovely friendly service super helpful vegan pizza was lush will definitely go again.
Lovely place with a great selection on the salad bar. Heather (the waitress who said she was from Liverpool) was amazing and chatty, great sense of humour which came across through her delivery of customer service. She defiantly made us feel welcome and we would go back again just so we could be served by her.
The survey wouldn't work on the website, and I don't normally leave reviews, but the service today was spot on, very polite attentive waiter, Marlon I think it was, a real credit to your store!
Took a little longer than usual for desert to arrive but nice food
Lovely food as always. Pizzas seem to have gone quite expensive but to be fair we haven't been in a while.
The service was slow and the place only had about 6 tables seated. I know we're social distancing but no one came to check on us and it took ages to get attention for drink refills.
Saying that we'd happily go back and enjoy some more food and drink - pizza hut still do amazing food.
A classic Pizza hut. Visited during the week at around lunch time. Was quiet during this time with only a few tables occupied by customers. Ordered the all you can eat pizza buffet £7.50 (drinks extra). This deal is fantastic value for money as it also includes the salad bar and pasta. Pizzas come out at a good rate and will normally have a standard mozzarella, pepperoni, veggie and chicken based one. I left feeling rather full and content. Staff were pleasant and the restaurant and facilities were very clean. Would definitely visit again.
This location is well maintained. Restaurant is very clean, super friendly staff, quick service & food was delicious!
Plenty of parking and lots of seating inside. A great place for family dining at economical prices.
Nice little pizza hut. Had a nice welcome at the door. Staff was really friendly. Surprised to have a buffet on a Sunday as thought the buffet was only available on a weekday. Food was of a good quality and the pizza buffet was stocked more quickly than have been in previous visits. My son loves coming to this pizza hut for his birthday and this has been the 3rd year running coming here.
Nice to have a pizza out again first time since 🔐 down
Clean restaurant. Staff super friendly but over stretched so a lot of waiting. Another front of house would have made it five star.
Food perfect.
Food was spot on, staff helpful and polite. Didn't like all the children making so much noise it was unbearable at the, parents just sitting on their phones while their children running about causing mayhem, felt sorry for the staff having to clean up after the 2 families with uncontrollable children as there was food on floor after being stood on, spilt drinks and while the rude children were running around they crashed into an older gentleman carrying his salad back, I know its not the restaurant fault and was completely the parents fault but it did spoil out meal a little. Well done to the staff for putting up with it.
Decent service, preformed a table and had one extra person come with us. I'm sure this must annoy restaurants as they had set a table buy they were able to accommodate easily.
The buffet menu is always a hit as there us quite a choice of pizzas that keep coming out of the kitchen fresh, in 30 minutes of grazing there was just once when the hot counter was emptied. Pretty good I think.
The buffet menu includes the salad bar and can be upgraded to include the ice-cream station.
Parking at this branch is always easy not something that can be said about them all.
All in all, good experience and would recommend if having a party or just for any occasion
The restaurant that we visited in Cardiff retail park was clean and well kept. The staff ensured that our food and drinks were brought out quickly after we ordered. The website ordering seemed a little excessive as the staff still visited our table twice before we ordered, and it seemed a little impersonal, but it worked.
Been here a few times on a Sunday usually but the first time the buffet was available. We timed it well as there was plenty of fresh pizza. It was busy due to a sports team party. After we'd finished it did seem a long time before the buffet was refilled. The staff were fine and we were checked on a few times. The toilets for the men's were soaking wet.
Nice, staff not to sure about the hole only paying on card system, but overall food was nice!
After failing to get tables at other restaurants went to the Cardiff bay pizza hut. Always consistent, staff are always very professional and willing to help. Before being seated we were made aware of items not available on the menu. Have been comming here for over 20 years I can honestly say this particular store is by far the best in South Wales, and I have tried many.
Very well laid out, clean and comfortable. However I was advised for myself and 2 children to have the £27.50 deal which was the pizza of our choice, 2 sides or starters and desserts. Then it was 2.50 extra because we had asked for cheese bites base, then we were told that drinks weren't included. So 27.50 turned into £40!!! And there isn't table service anymore. You have to approach the counter for EVERYTHING!!
I really enjoyed the BBQ americano pizza and chicken wings and the J20 drink was refreshing. The service was excellent and our food arrived in a speedy time. The only complaint I have is the maximum 3 hour parking only in the retail park and at pizza Hut. I felt this time restriction was grossly unfair as it does not allow enough time at all to eat and explore some of the stores. I wish that pizza Hut customers were exempt from this 3 hour rule in cases of parties as I do not feel there should be any parking restrictions. Aside from the parking irritations, the restaurant was lovely
Pizza hut is one of our family treats. We have been in ones all over Wales and in the UK. We find that the restaurants are usually clean and well laid out with helpful staff. The prices are good and portions are good. Free salad bar with each meal ordered. Kids packs to keep little ones entertained and for soft drinks a self service machine and endless refills.
An error has occurred! Please try again in a few minutes