We stayed here for 3 nights and we absolutely loved it. The service here is top tier perfection and the staff are so incredibly friendly! We opted in for the breakfast as well each morning and we were not disappointed. The room we stayed in was huge and the bed was very comfortable. It was a very luxurious experience!
This was an incredible stay for a graduation treat. Catrianna welcomed us to the hotel checking us in and had a lovely chat with her when we saw her the next day. Extremely good customer service. We were lucky enough to be upgraded rooms! Really nice, bed was comfy, bathroom was a good size and the mobile key (for app members) was a cool addition. Breakfast was also really nice and run well by the breakfast manager. We had a really nice meal at the Browns restaurant on the Saturday despite a miscommunication however, the staff were incredible and we sorted it out! Alex made us cocktails from the bar which were the best we’d had. Its location is perfect and the city is busy at night which personally, I love. We will definitely come again (and hopefully be less hassle at dinner). Thank you everyone who made our stay.
Stayed here for business. Slap bang in the middle of Cardiff centre, right near the train station and the shopping centre so great choices for food and drinks and to explore. The room was super cosy and quiet with a great view of the city, and I slept very very well. Service was great, really helpful team on the front desk and despite having no queries, they were very friendly when arriving and leaving.
Pretty good nice room and beds. Bathroom was OK but too many chipped tiles on the floor. Was told breakfast was included at booking but at check in was told extra cost an was really expensive. Staff were great and nice views
Brilliant location, very pleasant staff and a spotless room. The only gripe was the air-handling system for the room was quite noisy, even when the heating/AC fan was set to off. Browns Bar downstairs is lovely and good car park underneath hotel.
Large beds even when ordering a reservation with 2 people, room service is quality, location is perfect for families coming into Cardiff for the Disney on Ice shows as it is a mere 5 minute walk, if that. And the location of the hotel is perfect for nights on the town as well as a day on the town, being 16 minutes form the National Museum as well as 5 minutes from the city museum is perfect for expanding and seeing knowledge from the past. Overall quality stay, and it ain't even over yet!!!
We had a great 2 night stay. All the staff at check in and check out were great. Lovely clean room with a super soft bed. Great secure underground parking on site with loads of spaces (extra charge) the Browns restaurant and bar was class with a live piano player while we had a few cocktails. It was in a perfect location for shopping and eating out. Perfect for bag drops during our Christmas shopping. We didn't try the food in the restaurant but it was always busy. We will definitely be booking again for our next Cardiff trip. Thanks to all staff.
The one and only Marriott property to stay in Cardiff. The service was good and the rooms were decent. Its proximity to the city centre makes it convenient. Most of the places are within walking distance. For those planning to park at the hotel, definitely study your route, the road leading to the parking wasn’t that obvious.
Nice rooms lovely restaurant with friendly staff, was not so keen on the Reception staff - not very helpful and heard several conversations about their private lives while I was sat in the lobby. I would stay again.
What a perfect location. In the heart of the city center. The rooms were bug and housekeeping did a great job. Good choice of breakfast. The staff were so lovely and helpful. On site parking is perfect as well.
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