One of the best burgers I have eaten. Unfortunately the male staff cleaning the table had extremely poor hygiene and it spoilt the visit. Management need to ensure that their staff do not smell in any food environment
- Great Service (Lady at the till was friendly and helped us ordering when we told her its our first time at 5 Guys)
- Service time was great (it took around 5 to 7 minutes for us to get our order)
- Food was amazing! The flavors were mouth watering, the patties juicy and well cooked and the buns were fresh and the fries were one of the best I have had! Spicy and fresh.
- Shakes at 5 Guys are seriously my favorite now!
- Prices, a little bit over the top and expensive in comparison to the serving size.
- I recommend the cheese burger & Strawberry, Banana & Cherry Milkshake.
Delicious burgers , fries to die for . My favorite place when I fancy a burger
Just amazing!!!!! Best burger I've had (large bacon cheese) loads of fries and milkshake with bacon in it?? Sounds absurd but it Works!
First time visiting and boy was it worth it the burgers tasted Devine, the chips were super yummy and the choice of drinks excellent. Guy serving us was really friendly and informative too. Top marks and we will be visiting again when we are in Cardiff. 👍🏼👍🏼👍🏼👍🏼👍🏼
Had lunch there yesterday before the Wales rugby game, burgers were amazing, kids had a hotdog each, we loved the fries, huge portions ordered 3 portions between 2 adults and 2 kids and there were still some left over. 4 of us shared a refillable drink. The only downfall is the price £42 for lunch. Would definitely return though.
Okay it's an expensive fast food joint! But the burger is to die for the fries crispy and bloody tasty! And the drinks machine had flavours I did not about at all!
First visit. Expensive but best Cheese burger ever. Loads of seasoned fries which were really tasty. Place was clean and service was quick. Milkshake was very thick and very sweet. All in all fab meal. Hubby was well impressed. We'll be back.
Excellent burger, chips and shake only down downside was price at £17 something
Great place to have a burger. More expensive than other fast food burger restaurants but much better quality and you get a lot more chips too. I had the cheeseburger which was delicious. Definitely recommend this restaurant. Staff were friendly and efficient.
This is not to be compared to fast food burger chains. The selection is plentiful build your own burgers, the quality, freshness and taste of the food we had was excellent. Lots of options to make your burger special. The fries were lovely one tip a regular portion is more than enough for two people also if you like hot spices try the HOT SAUCE Stunning. The price is reasonable for the quality we had two burgers with lots of options a portion of fries and two Glorious milkshakes for £35.00. Next time we are back in Cardiff will definitely be calling.
My mate and I were in Cardiff for a 'Tailgunner' gig at Fuel Rock Club recently. We stopped at 5 Guys for a burger and fries before the show.
5 Guys is always good - been to the Exeter branch too. Burgers are great, delicious and filling ... and on top of that you get a shed-load of fries.
It was just us in there and maybe one other table, so the atmosphere was a bit quiet, which just meant we got served more quickly.
There are 'monkey-nuts' to munch on while you wait for your custom order to be cooked and served, so that was cool.
The only slight criticism of 5 Guys is the price ... £20 for a burger,
fries and a soft drink is a lot. Even for higher end burger restaurants. I get the food inflation thing, but £20? Hmmmm.
Still, it's a great burger.
It’s 5 Guys - the food is excellent. Shout out to the consistently awesome shakes. Reviewing because the service here is so good - the staff are genuinely friendly and engaging, which is impressive given that this is a chain restaurant in the middle of a major city centre’s brewery quarter, so I am guessing they get a lot of grief and it’s very busy! It’s always our fallback for somewhere when we want fast food that is still superb.
I’ve traditionally only been to Five Guys at the end of gigs or events so it’s usually busy. As such, I’m not expecting all the tables to be in the right place or all the sauce sachets to be filled up. In truth, because I’ve been after events, it tends to be busy and the staff run ragged but they are still nice, polite and the food is served quickly and cooked well. It’s brilliant comfort food at the end of the night, found at the end of Caroline Street. Get it in yer gob!
Food was delicious. Really impressed for what I thought was gunna be similar to McDonald's. Chip portions are massive but the friendly assistant at the counter didn't let us unnecessarily spend and gave us a suggestion for the 2adults 6kids which was pretty spot on. Only downside really was the milkshakes not being available. Burgers were on the higher price end but not extortionate for the quality. Some menus on the table would have been nice to make ordering for large groups easier.
Food
I put 4 stars because I loved the fries 🍟. They offer two options, cajun and salted.
We ordered the salted and went for a regular serving and that was huge.
I wonder what a large serving looks like.
We love that they use real potatoes, none of that horrid synthetic stuff you get from other fast food chains that start with M or B or K. But they are cooked in Peanut oil, so if you have an allergy, please stay far away.
We did not like the bacon double cheese burger, my daughter said that it was dry and she loved bacon but not this one.
If you are vegetarian, they have veggie Sandwiches with or without cheese. They taste delicious with cheese but as I am now dairy intolerant I had mine without and it was not so tasty.
The food is very pricey so my daughter was disappointed 😥 but said that she will return just for the fries and refillable drinks.
The service was excellent
Been here lots of times, you can't beat a fresh burger and chips, the food is so filling I never have room for dessert and you definitely get your moneys worth, will always come back. Highly recommend milkshake with bacon in it. If you are brave enough to have a burger with all 15 toppings grab a napkin and prepare for a tasty mess 😂
Bacon milkshake was fun and actually delicious with crispy bacon bits. Food was also great, fresh and good quality. Son loved the five guys mayonnaise.
However some (but not all) vending drinks were overly watery, and the milkshake took 25 minutes to make.
The shakes at Five Guys are an absolute delight for your taste buds! Creamy, rich, and incredibly satisfying, these shakes are a perfect indulgence. The range of flavors is impressive, catering to both classic and adventurous palates. The shakes are made with high-quality ingredients, ensuring a smooth and flavorful experience with every sip. Whether you're pairing them with a burger or enjoying one on its own, Five Guys shakes are a treat that will leave you craving for more. The friendly staff and laid-back ambiance make it even better. Don't miss out on trying these shakes – they're the perfect sweet ending to your Five Guys meal!
Harikrishnan Gopalakrishnan
+5
Best burger. Best milk shake.
Beers - Budweiser and corona pints
Chips are made with peanut oil . It’s heavenly. My kids love their chips. Cajun flavor chips is very spicy and I was unable to finish a large size
At times the service time can be a bit long
Sharon Dunsford-Endacotte
+5
Delicious burgers and awesome fries. Five Guys do a limited menu with lots of custom options, and do it really well. A lack of plant based options but the most comprehensive soft drinks selection I've ever seen (and the only place I've found outside Germany to have Mezzo Mix on tap). Friendly, helpful staff.
A strong candidate in the fast food industry but prices are a tad bit too high for consistent five guys feasting. Large fries can be finished in 2 sittings, instead of 4 as advertised. Bacon cheeseburgers are consistently tasty and I would recommend, but again the prices are not too affordable for a frequent customer
Tina - Full Name: Christina Keay
+5
Fab Food 🍔🍟 and Lovely, helpful staff 🩶
Had Little Hamburger with
Lettuce 🥬
Pickles 🥒
Fresh Onions 🧅
and Green Peppers 🫑
with BBQ Sauce 🤎
It was just Fantastic 🤤
Shared a Medium Fries, was plenty for two and they were gorgeous 🍟
Refill Fizzy Drinks too 🥤
I was given the wrong Burger but they rushed a replacement through within about 3 minutes 🤷🏼♀️
Very impressed 👍🏼
The only thing wrong with my visit was not having one of their Milkshakes 🧋 - next time ❤️
Can't wait to go again 🥰
Five guys is a decent burger joint which is on at at Mary's street (on chippy lane) the food is decent but slightly overpriced. Some will argue this fact some just won't care - I will will say love the cajun fries & milkshake. Worth a try to say the least
Went to this particular five guys today, wasn’t disappointed, great food and service. Daughter tried it for the first time and smiled all the way through eating the burger, knew it would be a winner
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