Madi Hill
After receiving my order wrong, the staff were incredibly helpful and considerate! They fixed the issue immediately and the issue was resolved quickly. I was super happy with how my issue was dealt. Lovely staff, highly recommend this branch!!!
Stevie Bee
The food was real good, I don't tend to eat pizzas, but really enjoyed the one I had, I may just have to start eating them regularly
Katie Davies
Great customer skills from Dan! Absolute asset to the team! Will forever be a customer at Domino’s Caerphilly
Steph Davies
dan has absolutely stunning customer service skills, would call again
christopher phillips
Great food, fast service, great customer service
Derek tarburton
I would just like to say thank you to all the staff. for looking after a 82yr old lady. that had broken down. on Sunday 10 Nov. they went above and beyond their normal job .to help her until I turned up to recover her car. I am taking this opportunity to show there are still so good people out there .as people only find the time to complain. and not praise the ones who do good
Nick Lewis-Darkes
Always excellent pizza here with good amount of cheese and toppings.
Jonathan David Price
They make great pizzas friendly staff great service 10/10 👍
Subzero Taylor
I have no negative comments on this place.I love this place great pizza's nice gooey cookies too! I'll be coming back soon too it. Keep the business running.
Carly Nicholls
Won’t be ordering again, ordered of just eat at half 7 and it came at 9, tries ringing shop in the meantime and the phone was put down on me 4 times!! Food was “ok”when it turned up could of been better
Jo O'Brien
Agressive Delivery Driver! Manager who isnt able to handle a complaint and only half our food order.
#TopClassService
Ryan Vivian
Had my pizzas delivered but they had wrong things on them, phoned up and had another 2 pizzas delivered but they had hair in I will not be ordering from them again they would not give me a refund for a £18 pizza but instead only offered a refund of £10 !!!!!! Photos are in the comments
Heidi Morgan
I have ordered from Caerphilly a couple of times and it has always been hot and the delivery was alway quick. Tonight they were late and apparently were at our house and I think I would of heard or at least my four dogs barking. The pizza and food was cold and they forgot to give us the large dips I bought as extra.. Not happy :( :(
Samantha Odey
Not as filling as it normally is ordered a large was more like a medium! Ordered it for 8.15 didn't get it untill 8.49 by the looks it wasn't even made ! And was only offered a bottle of pop ( witch I can't drink anyway ) would of Preferred some money back
Sarah Wright
Very disappointed on Saturday, ordered one of your Italian Rockets Pizzas which arrived with no Rocket!! Usually good service from yourselves.
Nigel Harris
I've used this branch regularly .order tonight didn't turn up and when I rang them they called me a liar and said I hadn't even rang them then they hung up on me . Terrible service
Teresa Coles
Disgraceful service. Over 3 hours, multiple phone calls (including one to give directions to the house) and we still have no pizza!
Michael Owen
Ordered at 8pm to be delivered at 9 30pm tonight and still waiting for my order
Sheri Morgan
Always great food an service from here..just make sure you go the website and not the app for the best offers!
Dean Morgan
We ordered pizza after a busy day and we're looking forward to settling down on a Friday night. We ordered at 847pm, 945pm our order was still being prepped. We called Dominos Caerphilly and were told the pizza would be going into the oven in 5-10mins and the delivery with us about 1030pm. Suffice to say we cancelled our order which they were more than happy to help with to their credit and apologised as they had been so busy. I believe it would be beneficial to let customers know if there is to be such a delay in delivery times as we would not have placed our order in the first place and wasted our time waiting so long if we knew this was the case
Zoe Marie Smith
Usually I enjoy my food from dominos but after using the Caerphilly branch it has put me off. after it took the guy on the fone ages to just tap my order in in what ever system they use it was still wrong then to top it off when I phone I complain you can here the guy even explaining my complaint wrong then I also hear tell her to stop complaining. well if you guys did your jobs tidy without the attitude i wudnt have to complain. well thumbs down no refund no new pizza maybe sum new staff needed
Soph Perham
I usually enjoy the pizza from the Caerphilly branch. I ordered two pizzas for me and my boyfriend last night, both meat filled pizzas. Service was on time and everything was well until i ate the pizza. Half an hour after eating it i felt very sick and my stomach was in agony. This morning i cannot stop being sick and my boyfriend dosent feel to well either. I think there may have been an issue with the meat on the pizzas as we never usually have this problem.
Robyn Marie Blanchard
Got my order wrong no customer service at all on the phone!! Very disappointed then to say I would have to wait another hour!! -.- put me off ordering again if they're gunna get it wrong
Janette Higginson
Order from Caerphilly branch quite regular last twice something has been missing from our order. Called at 7.30 tonight to tell them what was missing and was advised we will send it up straight away , 2.5 hours later and it still hasn't arrived Shocking service !!!
Chantelle Deacon
ordered a really simple meal and they still managed to forget my wedges ! rang them and they said they would bring them to me, which they didn't!! talk about poor customer service!!
Clare Hannah Chamberlain
Was ordered online had a call from store to say no chicken but they would make the price up for my chicken combo 1 child of mine doesn't eat pizza so asked if I could still have the wedges so had the food and a half and half was 3/4 covered in bbq sauce so my other son refused to eat it no wedges were given so called the store was told they would send them straight up but nearly 1 hour later they sent a garlic bread I refused to except it and tried to call the store 5x but no answer still had to cook food for my children it's not exactly a cheap take away but they have it as a rare treat think next time will go for a pizza hut!!! Sort it out
An error has occurred! Please try again in a few minutes