My vanilla latte was so nice!!! The staff who regularly see me were so nice to me and the coffee was so good too. A great coffee to have at the end of a long day. Thanks to the person who made it for me! Great coffee, great staff.
Nice clean cups ���
Was at Costa Thetford two weeks before and cups were not very clean
Very busy on a Saturday morning but the service was slick and friendly, the staff kept up with clearing tables as well as keeping the queue moving.
Tried the new kit kat hot chocolate, excellent!
Today my first time in Bury At Edmunds for an appointment. Called in Costa for a coffee plus had to ask for directions. OMG staff so helpful. One young man he knows who he is went all out to help me. I called back later for coffee and cake and to thank them again. Great staff very helpful friendly and polite. Will call in there again.
Nice drink albeit drinks prices could be a little cheaper. Nice atmosphere, reasonably quick service.
You know what you're going to get from a Costa, a decent coffee at a premium price! But it does taste good.
Also had a hot panini but this was no better than what you can get from a supermarket or other high street fast food outlet
The site was well maintained and clean, with friendly staff so that is the only reason I've stuck to a 4/5
It's always a busy place. Great pastry and coffee shop
Decent size Costa café. Always great food selection and good coffee.
Kudos to Jey for his integrity. He caught the fact that he forgot to discount the cake I ordered and took it upon himself to learn how to refund me the discount.
Friendly staff, always plenty of sweet treats to choose from. Child friendly, nice bright space
Very busy due to being the Christmas market however the staff were friendly and efficient, I would recommend the black forest hot chocolate
Staff are polite and helpful and the drinks are amazing but the waiting line could be better. I was waiting to collect my drink and this lady behind order the exact same thing as me which is fine, we both waited and the drink was called out and she cut in front and collected the drink. Now I'm not a person of confrontation and find it uncomfortable to speak up so I didn't say anything but I feel like it could have been avoided if the waiting line was more organized. I don't know if other people have had this problem and it's only ever happened to me once but I was a bit annoyed the the situation.
Friendly and attentive staff. Asked as usual for our hot chocolate to be fairly strong. They were just right and the barista stated that if they were too strong, he could out more milk in them. Good customer service.
This Costa is your pretty standard run of the muck cafe of the franchise. The workers were very friendly though, and I had a good experience with them. I was also there around closing time and they were not pushy at all about clearing the cafe. They all seemed positive and to have a good attitude the whole time!
Love the décor. Coffee is as good as it always is. Staff superb.
Love Costa! The team are always so welcoming and tolerable of my 6 year old exuberant little boy. Massive shout out to Suzie, Faith and Happy they always make us smile. Coffee is pretty good too.
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