Excellent customer service, sometimes understaffed but other staff do an excellent job. Always clean and tidy. Xx
By far one of the best Costa coffee shops I have visited! The staff were exemplary and couldn’t have been more accommodating in my visit. Fantastic work by store manager Callum and his team, a credit to the franchise!
Absolutely lovely and comforting place to be. The workers there are great!! Especially your worker Dott. They're so kind and approachable.
Amazing customer service!!!
Definitely would recommend!!
Lovely store, BM who made my drinks Dott was absolutely lovely and made my mocha better than ive ever had it at one of your stores. Amazing drinks and overall clean store.
hi, came here a couple days ago and just wanted to mention that a staff member, dott, was so welcoming, friendly and made my day by making me laugh. the place is super clean and a very nice place to just relax and wind down, the drinks were made perfectly and overall it was a very good experience.
Enjoyed a coffee. Special thanks from partner for the Cortado which was not too strong
was served very quickly and the coffee was great and the assistant was very polite and helpful
anna salomea krzyzanowska
+5
Lovely place for a quick drink and a snack. Polite staff and peaceful atmosphere make this place worth visiting.
Service a bit slow, but the chocolate fudge brownie frappe was amazing!
Fabulous place to be in and the staff are very welcoming and have time to spend speaking to u if there not busy. And welcoming with disabled people too got time for them. And there is lots of room available food lovely in there wont a quick snack or cake and stuff. All in all Fabulous places.
A good Costa accessible both from the Octagon and outside it. Outside seating, decent amount of inside too. Good, friendly staff happy to help.
Just enjoyed a lovely lunchtime coffee here. All of the staff are polite and professional! However, Amy is an exceptional member of staff, and will go the extra mile to make sure customs get what they need! Costa Coffee is very fortunate to have her on board!
I do reviews all over the country in pubs/restaurants and any other hospitality sector and we are very lucky to have Amy working in our town of Burton!! Well done Amy, you are brilliant!! 🙂👍
Cheers
Nigel 🙂
This is a nice costa, warm and fairly comfortable. Serving is a bit slow at times but the coffee is good. The toilets are reasonably maintained. The tables could sometimes do with a decent wipe.
Very embarrassing experience due to transaction falling to go though cos of Google Pay not working, despite having sufficient funds in the account to cover the payment. Luckily a lovely young lady paid for me. I DID insist relentlessly to allow me to transfer the money to her but she graciously declined. It just goes to show there's no shortage of good people in the world. God bless her! Xx
Nice spacious, quiet Costa.
Pretty standard Costa food and drink,
Very busy staff, so a little slow to serve.
Yep, you guessed it, it serves coffee! Quite nice actually and a decent cup of coffee ☕️
The assistant manager here gets it hard, the amount of rude customers still confuses me! He is only trying to do his job and how he keeps his manners after being spoken to like that deserves a medal. Very friendly staff, great coffee. The girl with the bow is super cheerful and kind. Great team. Very vigilant with where to sit people and keeping everyone safe. It’s tough times, please respect staff especially in the food sector, it must be hard for them at times. I’ve seen many customers act horribly to staff in other places too.
Very nice coffee shop .Very clean . Kids loved the Ruby hot chocolate
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