The way the cafe has been re-designed over the Covid times has made it look/ feel WORSE than a train station place: no more comfort, some dim lights, loads of cold drafts.
The only good thing is the way the counter is: longer, practical for staff and pleasant to look at .
The rest if the room is awfully designed.
Nothing to do with the staff, they are always pleasant.
Good staff, typical costa food we’ve grown to know and love! Close by to the Broughton shopping centre toilets which are some of the best in any shopping centre I’ve been to.
The only negative is the fact sometimes it’s closed hours before it’s meant to be closed, the door used to say it closed at 19:00 but it was closed sometimes before 17:00, possibly short staffed? Maps now says it closes at 17:00 so maybe they’ve changed their closing times and solved it.
Slow moving queue but was very busy. Staff were friendly but seemed short staffed. Other than that great food and drinks
I do like popping in here, but it does get very busy. Lucky to get a seat but it only shows how popular it is. Service and items spot-on.
I love going to this costa, the staff are always so nice... even when a customer moans at them for no reason they still keep a smile on their face.
I witnessed a man kicking off at a staff member years ago and she hadn't done anything, it was busy and she still kept a smile on her face and the staff were getting hot and bothered.
I used my receipt to write a little message to the staff and gave it to the girl who the customer kicked off at and all the staff appreciated it... unknown to me they put it up on the wall, I spotted it a few weeks later and it made me smile, it's still there to this day giving the staff the smile they deserve.
You could easily miss this Costa, just tucked away in the corner between WH Smith and Specsavers. However, a bit like a Tardis, it opens up to much more inside!
Nice and clean when I visited recently, with good service, comfortable seating and interesting layout and decor.
Unfortunately it does not have any outside windows to provide natural light, but still seems reasonably bright and 'open' inside.
Excellent hot cup of coffee friendly staff needs a bigger place as so many customers go there.
The Costa itself was clean and served a good selection of food and drinks. The coffee I had was hot and tasty served with a fresh cake.
However, the store itself gets very packed and it can be difficult to find a table. Several customers ended up standard with a try waiting for a table to become available.
Overall the service was friendly and the place looked clean and tidy. It was hard to relax with so many people, but you did get good coffee.
Helpful member of staff that catered to my needs. Would recommend.
Always friendly environment, consistently good food and drink on offer. Stocks M&S sandwiches and a few other of their products besides their own. It does run out of items later on at times, but this only proves how popular it is to all visitors to the shopping park.
Great cakes, drinks, and lovely outside space to enjoy in the sun.
It was quite busy when we were there. Nice polite staff. Our coffee was good, our food was hot and tasty.
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