We got 4 free tickets for the relaunch, so I brought my partner and my parents with me - none of us have ever been to Wagamama's before so we were unsure what to expect!
All I can say is that we thoroughly enjoyed our night out and the food was delicious! The chicken gyoza ramen was perfectly balanced and a very big portion.
My mum had a duck dish and asked for less spice which they accommodated which was lovely of them.
My dad had a curry which was again very nice apart from the red chillies!
As it was a free event the service was a little lacking - but coming from a hospitality background I could see they were all working very hard and were quite literally rushed off their feet so it's understandable but I have to admit if I was paying I would have probably walked out after waiting until after our food arrived to receive our drinks.
Only other thing was that it was very noisy in there and seemed to echo, so a bit hard for my parents to have a conversation as they are slightly hard of hearing but the atmosphere was nice and welcoming 😊
But I can say that all the staff were very helpful and very friendly and also apologetic when things took slightly longer so they are a credit to the store - I think as it was opening night they were just more stressed!
I couldn't finish the whole of mine so I asked for a box and was able to take mine home and my dad's starter only came out as we were leaving so we also took that one home.
Desserts were all really nice as well and well presented.
But I will definitely be back again soon as the food was amazing and so nice that it is freshly prepared quite literally in front of you.
A big shout out to our server - Olivia 😊
1. 🍔 Food Quality - great presentation and very tasty. I had a chilli ramen and it was delicious 🍜
2. 🍹 Drink Quality - i only ordered sparkling water so I have no idea.
3. 🌮 Menu Variety - different options on the menu. Vegan friendly and with a variety of sauces, even spicy.
4. 🍴 Service - the staff was super friendly, helping
5. 🚽 Cleanliness - everything seemed very clean
6. 💰 Price - good portion for the price we’re paying g .
7. 🌟 Ambiance - great atmosphere and vibe.
8. 📱 Technology - you can pay online if you want and also you can see the menu online
9. 💳 Payment Methods - cash and cashless friendly
10. 💻 Laptop Friendly - i did not see any adapted areas to connect your devices to, so I would recommend asking to the staff about this topic.
Great atmosphere, very open plan.
The food was great, I'd highly recommend the Pad Thai or Yaki Soba with chicken and prawns, the only thing that doesn't taste "fresh" on wagamana menu is the chicken gyoza 🥟
Everything else is great, for the drink I went for a Positive which is very refreshing.
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