Nice drink as you would expect, clean and polite staff.
Working my way through the Christmas drinks! Had black forest hot chocolate yesterday, very nice! Staff were great as usual, nice to see new hand dryer in loo!
Some of the staff could be a bit friendlier and not sound annoyed when you ask them to clear dirty tables.
Others were so friendly and polite !
Food is decent.
Drinks are good.
Atmosphere is a typical coffee shop.
It was busy, they are flat out , but Will and Lewis had such a great positive attitude to everything they where doing, they are a credit to Costa specially at the end if the day . The two person team have performed better than 3-4 people in other costas we've visited. And they did it with a smile . Well done you two
Amazing Costa, staff are so polite professional and friendly. Angharad always goes above and beyond
The staff are so enthusiastic about helping, and happy to see you. They checked the suitability of the new Christmas syrups and made my day when they said they were all suitable for dairy free so the excitement to be able to ordered the chocolate orange made me super happy
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So I ordered 3 drinks from Costa on Just Eat. 2 arrive. Just eat has been a nightmare in Bridgend lately so I just figured yet another driver screw up, I put in for the refund and headed to the store. Get in and order the drink that was missing and when asked if there was anything else I just said "no thanks the rest of my order is at home, just grabbing the one that was missed off our just eat order so I can chill". I assume the other lady next to the server was a manager as she clarified what I meant and what happened, was super apologetic and refused to let me pay for the drink?! I said repeatedly I was getting a refund from just eat and needed to pay for it and I figured they were the ones that screwed up so it's fine but she really insisted and couldn't do enough. I was really taken aback but I can't fault them at all, good as gold and fast as well. Absolutely amazing service.
Staff are always lovely here which is why its the only Costa I still use but really above and beyond expectations today.
The place was closing but the staff allowed us to sit and drink our drinks while they cleaned around us. This was so much appreciated Thank you
The store need a complete make over. The staff are very good. And helpful.
Regularly visit as I work nearby. Staff are always friendly and smiling, in particular Andrew & Chloe. Service is always quick even when busy in store. Great flat whites!
IWelsh Dragon (IWelshDragon)
+5
It’s everything you expect from costa coffee, I had a coffee and a toasted tea cake and it was delicious, the staff where polite and helpful. Don’t forget to use the app and collect your reward beans and get a free coffee and also great offers for money off your visit
Quick service, clean tidy place, gets busy at times so be prepared not to have a seat easy to find
Always great service and friendly satff
The chocolate fudge brownie frappe is good .
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