It was brilliant, staff were all so friendly and welcoming. Lovely Geordie chef behind the meat but reminded me of home and was amazing with my kids, the other chef also helped my little girl without being asked.
Staff were really quick to tidy up, handled it getting busy really well. Everything was clean and easy to find. Manager behind the bar was incredibly friendly too and was from near me! Brill place.
We had no issues whatsoever whilst we were there, all staff were so polite. Special mention to the chef serving the carvery, he was extremely polite, smile on his face, making conversation with every customer, asking how our day was going etc. What a lovely young man! He deserves a special mention, he made our day he was lovely, I even said to my daughter when we went to sit down what a lovely young man.
It's a really good place for a roast. Steve, I think, is a great asset to this branch; very friendly and welcoming.
My only complaint is that if you order something off of the menu, such as a dessert, it takes a really long time to come and that's even if the carvery is empty!
Other than that, it's worth a visit.
j.eliesmith elie-smith
+5
food was hot and tasty, server on carvery was very friendly engaging with customer about their day. Mia the bartender was amazing, working solo on the bar at such a busy time, she remained pleasant and friendly delivering excellent customer service and although busy she remained calm at all times. Truly a asset to the establishment and needs to be appreciated.
The food was bang on. Nothing was too much for the chefs and the serving staff who made my girls extra happy. Extra syrup for pancakes from chef jodie and interaction with the kids from manager Andy and server Scott :)
Good food. Staff were very friendly. We came near closing time and I did not expect they would bring out a new beef when I wanted some in the carvery. Very happy and will definitely come back when in the area again.
Stevo was our carver and he was lovely. He was funny and nice and had some banter with us which was great.
Troy was our server he was very polite and helpful.
The food was good and we enjoyed everything we had.
Great service can really make a difference. We will be back.
Been here on father's day today, and was expecting it to be so busy and waiting for ages, but not the case at all! Fabulous service, felt totally welcome, and can I say - since my last visit to a Toby which was a while ago, the Veggie menu has improved 100% lovely food, well prepared and hot. Perfect service. Thanks to all the staff involved, we all enjoyed 😉 👍
STEVE WAS AMAZING, incredibly attentive and such a lovely man. He goes above and beyond for the customers and he needs a pay rise. Food was great also!
To improve on would be that there was no staff on the floor when we got there, then one of the ladies came out eating food.
Me and my partner came here and we had such a lovely time. The food was lovely, staff were so helpful from the moment we walked in.
The chef carving the meat was so welcoming and friendly, he really did the place proud and helped with the amazing experience we had here.
We even told the manger about him
We went at 2.30pm and had two courses for £9.99!!! Absolute bargain!!! The carvery was tasty and the meat wasn't dried out which was great, there was a great veg selection and the gravy was nice too. I had crumble for pudding which was nice but the crumble hadn't browned so could have done with been in abit longer. Staff were attentive and polite, they could do with some extra staff behind the bar and serving as there was quite abit of a wait. The pub itself is in desperate need of updating. It looks dirty even though it's not. Overall we enjoyed ourselves and will definitely go back😊
Called in today with the family for lunch. We were welcomed by the manager Andy with a very warm welcome. Upon visiting the carvery unit Steve was amazing with both the kids (and the man child) and explained everything to them. The carvery was fully stocked with 4 different meats and a huge selection of veg (even the fussy eater went back for seconds)! Would also like to say how amazing the service was from the waitress Mia, she was so polite and went to get the hungry child another plate of Mac and cheese. Great experience and will definitely be back.
The tenants from Meadow Green Heckmondwike would like to thank Jodie Terri and Ash and the rest of the Toby team for donating the most delicious cakes and brownies for our Breast Cancer Research Day
They went down a treat
Thanks from us all xx
Our visit today my grandson was feeling sick our waiter Scott was so helpful and kind. He is a credit to your company, nice and friendly. The food was really good and all fresh. I will definitely be visiting again, and will be recommending to family and friends. Big thank you to Scott once again
I had one of the best times here with my friends. The staff made sure we had everything we needed. They checked up on us with our food. It was such a great atmosphere. The food was delicious 😋. This place is open to everyone and are kid friendly. I would highly recommend this place to everyone.
Popped in on our way home as you can’t go wrong with a Toby carvery, when we walked in we saw the manager Andy who was welcoming and very polite, he asked if we had been there before and if we were hungry, always good to see the high ups working with the staff. We were served by Mia who was great and friendly.
Food was great, hot and tasty as you would expect, Mia checked up with us asked if everything was good. Would definitely recommend going in when in the area.
An error has occurred! Please try again in a few minutes