Really friendly staff. Doesn’t seem to matter how busy it is (like today) the staff always smiley, friendly and polite.
Saturday morning visit, a young blonde girl and store manager in today on the bar very chatty and efficient. Spoke to everyone waiting for their coffee, was getting busier as we waited in the queue but still good friendly service, plus a beautiful view from the window tables :)
The service is very good in ferndown. Love going in just for a quiet 30 minutes to recharge.
My only observation is that it's looking a bit tired, see pictures. There were several chairs like this.
This Costa is a pleasure to visit it is a good size with plenty of space between seating.
It feels comfortable to sit back and relax and it is clean.
I had a nice tasting iced latte today with some toast with the good breakfast deal before eleven. Could be the best Costa
Super friendly staff. It was almost time to close and asked us if we would like to take some sandwiches home as other wise would go to the bin. There was no pressure to get us out of the store due to the closing time like in some other coffee shops.
Costa staff always helpful & do their best. The coffee is always of a high standard.
I like the venue but as I have hearing impairment, background noise is sometimes a problem. I have found it quieter & easier to hear when I choose my seat in a quiet spot.
At the moment, Castlepoint's major reconst
Lovely atmosphere but i alwaus find that the staff work hard but never enough staff so queing for a while
Great coffee, great staff, very bland atmosphere
Love this new Costa, plenty of space and very roomy so excellent access for pushchairs/ wheelchairs to move around in between tables and to perch at the end, still with enough room for access to other customers. Never had a bad coffee from there. Great for a pitstop in between shopping 😁
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