Lovely place, quite and sweet, clean toilet and friendly staff, a tad on a slow side in terms of taking the order but it didn't matter much
This store has enjoyed a renaissance under manager Georgia, who has really pulled things into order, following a few difficult years. The store is very clean and well maintained.
The coffee is excellent. Lily, in particular is fabulous barista, who always prepares my mocha to a very high standard.
It might be a corporate /franchise—type entity but this is the best coffee shop in central Bournemouth.
I went to Caffè Nero on Friday and I just had to post a review. The girl in the red t-shirt who served us was so welcoming and had amazing customer service, it was a shame I didn’t get her name. The latte I ordered was made to perfection. I will most definitely be coming back again
The staff in Nero is always so nice!!! Makes this franchise my first choice of coffee.
Alot pricier than when when l visited last , staff very helpful , but didn't like the comunial toilet , men and women should not share public toilet facilities disgusting .
Super busy Saturday September 30th afternoon, staff working extremely hard serving, whilst also keeping tables and floors clean, positive experience.
The place, the atmosphere has a good "radiation" by the staff of the delicate enteriour.
Staff is pollite, courteous & the coffee is very authentic and the good Italian one.
It's absolutely Covid safe we have plenty of space...
Always busy, good atmosphere for a small coffee shop
We went for breakfast... My latte was lovely.. They even had a few gluten free treats that I could have.. The girl who served us was so good and gave excellent customer service... Blonde lady with plaits... I didn't get her name, but she deserves a mention
Excelent new hot chocolate for Christmas. Very nice staff.
Great place, lovely mood.
Food was okay.
One of the best places to get coffee
Decent coffee, spacious.clean environment. Nice staff.
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