Very friendly & helpful staff. Unfortunately, due to a large group booking at the hotel, I don't feel the staff were able to cope and the breakfast provided wasn't what I would have hoped for, they were slow at replenishing the cooked food and we had to ask for items and the fresh fruit wasn't reple
Fantastic location, right on seafront, close to pier and town centre a short walk away through a lovely park. Room was lovely and clean but a bit dated. Having car parking was a big plus, but wasn't informed we had to pay extra for it until we checked in. Same was true for the dog, website said pet
Breakfast fantastic, enough to set you up till lunchtime...rooms clean n tidy but a bit small. Toilet in our room was awkward to use, due to being so close to the bath. Drinks in the bar were very expensive, £24.50 for double bacardi n coke, bottle of cider n 1 baby guiness. Just a very short stroll
Top location at Bournemouth Beach. I got an upgrade from single to double room with sea view. Thank you for that!
The hotel is, I would say, a typical UK beach hotel. Already older, but nice. Room, furniture, and bathroom in a good acceptable condition. Good cleanness. What I always claim is that t
Room spacious, lovely sea view. However, carpet threadbare in three places, not what you'd expect in a four star hotel. Staff were excellent. Breakfast OK. Coffee from self service machine, felt like a holiday Inn express. Love the location and the mini golf in the park. Will come again.
Went to The Hermitage Hotel today for the brunch laid on for the Bournemouth Airshow. I can't fault it in anyway, the staff were so attentive, friendly and courteous. The brunch included hot & cold food and everything looked fabulous. I struggled to decide what to have!! Included in the price was a
Great location, breakfast very good. Compact rooms have all the facilities you need but are small. If you're just in it to sleep, perfectly adequate.
Friendly staff, nice restaurant.
The room is clean, not so big but big enough for me. The location is great for tourist spot, but a little bit for from train station (I needed to take a cab as I had two bags with me.) I enjoyed walking on the nearby beach and parks though.
Lovely little room tidy and comfortable, staff was very pleasant professional and helpful.
Food is at a decent standard compared to other places I've been in so they get a 5/5 for that as well would definitely recommend to anyone looking to be 1 min from the sea and 10 -15 min from loud party's
Nice hotel clean tidy and great staff. Rooms are nice but one we had could do with updating. Food is very nice. One complaint, when we booked the meal the menu was bigger than the one we were presented with. We believe this was down to the fact that they had a wedding reception in the main restaura
Another great stay at the Hermitage hotel... all of the staff were very welcoming and polite, a special mention to Miguel and his team for all of their much appreciated hard work and genuine care shown towards us in the restaurant and bar area thankyou all so much again, see you all in the near futu
Staff were all friendly and accommodating, and were all very helpful. My room had an excellent view of the seafront.
Breakfast has a very good selection of hot and cold drinks/food.
Some parts of the hotel have been renovated, and the rooms are all clean but some are looking a little dated. However
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