Oh my god!!! this is the second time I am experiencing the service offered by Pizza Hut UK and with the same issue as experienced 1yr ago. I had hoped that the service would have improved but NO! nothing has changed after over a year. So I ordered a Pizza with sides at 22.45pm on the 2nd Jan 2022 an
Contacted to complain about cambridge North branch. Given usual spiel about customer no, receipt no, postcode, blood group, covid status etc before they just sent me a voucher I dont want as I wont be going back. When I ask for a refund I want refund not vouchers for more headache.
What has happened
Llandudno pizza hut is a joke. Had a booking for 12.pm. pizza did not come out until 12.40. The salad was missing items. The pizza that did come out was 95% vegetarian covered in peppers. Which I don't eat. I asked a staff member if they had pizza with meat. Finally they said yes but waited another
ordered on the pizzahut site was called by the local hut to sat they had no drivers to deliver order and hung up. 21 days, 6 calls and 3 emails to customer services and i still have not got a refund. they are thieves do not trust them. no direct number for complaints and local managers just lie that
I complain to pizza head office pizza was extremely late turned up Stone cold make a complaint and as you can see from the pictures I can’t believe the guy call Luke from pizza head office said
what you received was correct and to Pizza Hut Standard.
Wow well now you know Pizza Hut have no standar
Card charged twice 3 weeks ago, several calls to store, several emails to customer care and I’ve still not had it refunded, seem to be going round and round in circles, terrible customer service, I’m going to leave bad reviews daily on various review sites until my complaint is dealt with and I’m ha
Staff are fantastic
But ordering service is an absolute joke
I feel mentally drained
Nobody older than 40 could possibly enjoy this experience 🥴😭
I hope pizza hut will not ne the mx food establishment to go under over this 🤦♀️
Ordered a pizza for my family, picked it from pizzahut, dropped it home and went to work. When i came back from work and I saw the pizza was not eaten. Wife said it was the wrong base, was spicey because of jalapeno pepper and instead of barbeque base it was tomato base. Called pizza hut who chec
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