Order short of 3 items but didn't realise until I got home. Phoned and explained and I was told to come back and they replaced my whole order. Very fair but still inconvenient. However, these things happen.
Definitely improved from the last visit! Much quicker to serve. Lovely girls that served me t
KFC always seems to be good or terrible with nothing in between.. considering this was an off-peak visit, around 2:30pm, all the food was fresh, hot and served quickly. Far better than it was 6 months ago.
First time experience in this branch. Food was collected very quickly with good efficiency. The young lad who helped me on the kiosks on a Saturday gave me star quality customer service and was very helpful when taking my order. Nice atmosphere and great store hygiene practice. Will be returning her
Has improved much since original review, the waiting times are much better and the new staff are not as confused about why they are there and seem to be repairing the reputation of this establishment.
Been a few times since and the service has greatly improved, also the quality has improved from sli
Kfc bury road incredible service,staff are really polite and can tell how hard they work keep going guys it doesn’t go unnoticed
A longish wait for the food (20 mins) but it was Friday evening of a Bank Holiday weekend so they were busy. Very pleasant service and the food was typical KFC but one of the better versions of it. We collected for take out. Just a shame we couldn't order in advance for collection. Wouldn't hesitate
Very young staff who need more experienced supervision. Food was hot, tasty and fresh!
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