Couldn't get the McDonald's app to work when we arrived but entered the restaurant instead. Entered our order at the machine, still waiting for my coffee to load but to no avail. The machine didn't then produce a receipt, argh. That aside, good service and the food was hot and we'll prepared. The latte was great, not bitter tasting like some other McDonald's. It wasn't a bad view either (not a Burnley fan!)
Plenty of parking available.
Really busy before the Blackburn Rovers v Hull City game. The staff are a real credit to this McDonalds. They were working really fast to get people sorted. Thank you.
Good food. Never had a problem with this mcdonalds. Negative: Over staffed and crowds of kids.
Update- this mcdonalds has banned under 16 entry after 6pm. But also noticed the staff tend to make a lot of mistakes daily. Check your order before you leave.
My rating is for the staff especially Tom who is always happy, friendly, funny, kind and knows what he's doing! unfortunately I think it's lack of store management/training that is letting the unit down resulting in slow service, mistakes etc so not the place to go for 'fast food' but great if you want social interaction and if you're feeling abit sad, hope that you'll get Tom as your server 😁
The food is good even for fastfood quality. Staff doesn't know what to do mostly the one in front and this causes lot of people awaiting a while to get their order. The store is always clean and tidy.
Went today, missed 2 items off my meal, staff where clearly flustered with the heat, so understandable, but customer service wasn’t the best.
First time was enjoyably. Tasty and nice staff
First time was enjoyably. Tasty and nice staff
Used the drive through and it took ages, and the service was particularly poor. People kept returning food when given it saying it was cold, and this should have been dealt with much better than it was as it caused a backlog of customers using the drive through. Our food wasn't overly warm, but we decided that as we were hungry we would take it.
Situated off a busy roundabout on shared retail park so usually congested and very busy throughput. Typical McDonalds food standard and quality.
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