Great service from ‘Mark’ I think his name was! Super friendly guy!
Vicki “Vix” Stanton- phillpotts
+5
Amazing! Second place I had been to since arriving in newcastle and they did not disappoint!
Efficient service and friendly chat, even in the early hours of the morning
Absolutely amazing staff at Costa young lad and young lass gave my child a chocolate medal and baby hot chocolate! Such nice people would 100% recommend and the coffee was soo nice too
Stopped here late on Sunday evening (10:15pm).
No other outlets open at that time so colleague and I went to Costa.
Big, no, HUGE rating for the welcome, customer service, pleasant interaction and chatty humour from Charlotte who was on duty on her own.
If anyone wants to learn a lesson on how to be the ultimate customer facing representative for a company, they should see Charlotte in action.
Cannot fault her love of her job, her customers and her products. If we had a role to be able to employ her we would........instantly!
Thank you Charlotte, you are an absolute star!
Costa, give this young girl our sincere thanks, and please encourage her to go further, she is an absolute gem of an employee and a superb ambassador for your brand.
Tim Tearle & Richard Bone
RJB Projects Ltd.
Just had a lovely conversation with the staff member working at the Costa at Washington service station. Had a genuine welcoming attitude even at such an early hour of the morning, really made the morning to our trip
Good service. Nice iced latte
Outstanding service and chap on the till positive deserve management notice!
Always like calling in to use the facilities at the services and if feeling like it will get a costa. Todays offering was a Black Forest Hot Chocolate
Always good coffee friendly staff
Was good, best visit there so far.
Very quick service and friendly staff
It's a Costa... my favourite place for coffee.whats not to like 👍🏼👍🏼🤗
Lovely coffee and the staff are always nice and friendly. 😊
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