Very clean inside, with plenty of baguettes, sandwiches and rolls still available even in the afternoon. I sat inside to eat my baguette and sausage roll and the eating area was very pleasant and clean, with the tables and chairs wiped nicely.
Staff very pleasant and helpful, taking my order quickly and efficiently and as usual with Gregg's, the food was extremely nice, the ham and cheese baguette was fresh and tasty, and the sausage roll warm enough to eat comfortably.
I was pleased with the service I received and would go there for food again.
Great staff. Great coffee.
Editing a 4 month old review:
I still frequent this store, but the head office have decided to shut it down in the coming months. They now don't provide fresh ingredients to produce the sandwiches/baguettes for the fridge and instead just deliver a small amount for the day. These fridges are now almost always empty by midday.
They refused to provide security staff even though staff behind the counter are constantly on the receiving end of threats/abuse and are expected to leave thieves to their stealing. This obviously has negative effects on profits and is no doubt why they're being shut down.
Such a shame as they've employed some lovely ladies over the years. Can always get a bit of banter with your food.
We visited soho birmingham as i have a family wedding in the summer (shopping for clothes) stopped off for food, service was brilliant from the lady on the counter and my fave hot cheese and onion pasties
Dr. Rajkiran K Deshpande
+4
My 4/5 feedback is for the staff and their helpful nature and 1/5 for the food I ordered. My 3 soups were cold and was not hot. The staff said there was some problem with the machine. My review is for the Gregg's and hope they will atleast take a look at the faulty machine for the soup. Otherwise the staff was generous. I even declined when she said she'd give me a free hot beverage.
Thx and regards.
Clean, fast service, and friendly staff. At the end of the day its a greggs, the foods always the same.
Great friendly staff,and the food is always great.
Love this place. They have the best bakes, sweet and savoury. All made fresh in store. Staff are friendly. Although you get the odd one who looks like they don't want to work there. Can eat in for a little extra or take out. Would recommend.
Always great service from staff they need a pay rise as well 🤬
You'll be grateful for this Greggs if you're ever shopping at Soho road for asianwear. Greggs is perfect for a quick pick me up when you don't want a whole meal. Delish.
The lady that served me was very nice and had good manners she knew her job overall my experience was good and will definitely go back. Xx
Excellent customer service from the staff especially from Vish.
Nice place with good prices for what they offer but sometimes usually in the afternoon (3pm) they ignored my order and I had to replace it.
Great service, the two serving guys today were really polite and friendly. Nice little Greggs to pop into for a quick bite.
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