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Sluurpy > Restaurants in Birmingham > Haidilao Hot Pot Birmingham

Haidilao Hot Pot Birmingham - Birmingham - Photo album

We visited Haidilao for the first time today. I have to say the customer service and the staff gave 5star service from the moment we entered until we left. Thoughtful touches like aprons, plates, extra chopsticks, cutlery and hair ties are all neatly hidden away underneath your tables on draws. We o
We came across it by accident but we are so glad we did. We were greater by happy the manager she was so friendly and couldn't do enough for us. It was something completely different as you cook the food your self price wise is so reasonable oh and I love the robot trolleys. We will definitely be ba
It was a bit of a struggle getting to know how everything works. Language barrier didn't help. Very cool restaurant though, they have a cute robot that takes the food around, but the robot speaks in what we assumed was mandarin. And we had no idea what we were supposed to do. Some guests gave us a c
Happy Halloween! Our fourth visit to Haidilao and we love it. The food is of excellent quality, the portions are generous and the service cannot be faulted. Happy, the manager, looks after us really well and makes sure the children are happy too 😊
Always so much fun! Thoroughly enjoy interactive meal times and scrolling through the iPad before everything arrives fresh. Staff always spend time entertaining toddler and going the extra mile fetching fruit plates and giving little free toys. Ben quite a few times and every time we’ve been, it’s a
Amazing experience with traditional hot pot, very tasty food with exceptional customer service. Hailan, our server was very welcoming and was always available to help. I would recommend it to anyone to visit!
Nice hot pot and service. All meat are fresh and could find lots of rare ingredients, would love to come next time :)
The food is fresh and amazing. waiting staffs are polite and friendly. Best place to come during cold weather. I'm disappointed that they do not provide manicure service in this branch.
Best restaurant ever! Very delicious food, cute stuff. We was there first time, they recommend us very delicious dishes😋 Cool prices (we eat on £90 4 persons). We had birthday and they sing a song for us and present dessert, also give a present 💝 so cute! Thank you so much!
Super friendly staff super tasty food. Lots of choice excellent service. Table for 7 well catered for.staff very knowledgeable and helpful. We had a Souper time!
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