Leaving 3 stars because the boba is nice, but the lady with the open straight hair needs to have better customer service skills.
I went in and the lady did not acknowledge me and my friends.
Literally the whole time we were there she did not try to engage or even smile, she was in a mood and didn't
This used to be my go to Boba shop but now it’s not. The other day I went in and asked the one of the employees is that strawberry lemonade and she said “no it’s something else” so I proceeded to ask again and she pomegranate spritz.
Like who gate keeps a damn drink. You’re supposed to encourage yo
One of the best bubble tea joints I’ve been to compared to all the ones I’ve tried in Central London. The Service was great and the recommendation of the Dirty Brown Sugar 🧋from the staff was amazing. I’d highly suggest that and the Crème Brûlée.🧋 It was amazing!
Absolutely fabulous. When I went, there was two workers I think their name was masooma and nikola they were really nice and helped on what to buy as I am new to boba and must I say they didn’t disappoint, it was exactly what I was looking for so I’d like to say a big big thank you to them. I will d
Went today for the first time and so delighted with the service received by Yupeng. He was the only member of staff present and despite there being quite a few of us who are incredibly indecisive, he remained extremely patient and positive. He gave us recommendations on best sellers and talked us th
amazing customer service, the staff are the most friendliest, loveliest people ever, i come here a lot and always leave with a smile! 100% recommend!!! not to mention the boba is the best i’ve tried!
Great bubble tea finally available this side of Birmingham. A welcome addition to Ladypool Road. I had the burnt sugar which was so good I had to go back and get another one for my son. I'd probably ask them to ease up on the ice though. You can get their loyalty card stamped for a free drink after
The dragon fruit cooler was really refreshing . I didn't have a chance to try the white peach but my brother said it was really nice . The service was good and the staff were really polite
yummy bubble tea even tho the balls r rlly hard to get out. aria was sooo nice and had very good quick service. loved da technique with getting the lid thing on.
I'm a regular customer that travels from a different city for this place so please add the correct timings on google as it shows close at 11pm everyday but there's been days where i make the journey and the shop is closed by 9pm (this happened again yesterday). It's very unfair and unreliable so ple
Love the customer service from masooma and Nicola gorgeous girlsssssss gave me great recommendations to come here and I had to bring 10 of my other friends to come thru and order and they told me their experience was immaculate they definitely deserve a pay rise I’ve never seen such customer service
Great service always love coming here, Saabrah was excellent helped us pick out drinks and was very polite and professional. Will definitely come back👍🏻
the bubble tea i had from here was so tasty and refreshing! tapioca pearls were done perfectly and had the right texture.
Was my first time having a boba and wasn’t sure what to go for sabrah recommended me to try the passion fruit boba and it was honestly 10/10 will definitely be back
amazing service
My bubble tea was amazing but the best thing was the customer service by Masooma and Nikola they made it extra special. Thank you and see you again soon.
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