Really Can not fault the service, the atmosphere, the staff are always cheerful 😃
Every time we are on route to work we grab a coffee here or have a meeting here.
The staff are so welcoming. You are always able to grab a vegetarian / vegan option hot or cold meal snack.
There is always something in the fridge, we know we will get fed 👍🏻
Here there are only 2 members of staff working hard, good service amazing attitude. Constant customer flow this store needs recognition it’s always like this. Always happy to accommodate always.
29/02/2023 served at 1045 keep up the good work.
The shop is nice, bright and airy. It has nice decors throughout. Staff were friendly and accommodating. I even got a free cookie as the first one she gave me is broken which is quite nice. I had a wet cappuccino and it was as I want my coffee to be. I love the atmosphere of the shop a bit busy but with the right amount of buzz going.
the toast was nice. The coffee was much better than Costa in Malaysia. service was ok. Unlike in MY and SG, I was told the Barista at chained cafe like this won't draw latte art.
Best Costa in Brum. Great staff, really attentive and caring. Can't fault!
Stereo typical chain coffee stop,
Cold coffee again at costa. Having to ask for a hot coffee is becoming the norm, the female manageress was anything but helpful, needs an attitude adjustment, will be trying Starbucks next door on next trip.
I ordered a latte with coffee on the side, normally other coffee shops either refuse to accept it or they treat me badly but here I felt welcomed. Definitely I recommend them to everyone
💕 As per usual. Never let down by Costa products and service. Large seating area. Really clean. Toilets clean too. visited on a Sunday morning, but still really clean and efficient
LOVE going to Costa but for some reason I had poor mobile reception in this Costa and there didn't seem to be any WiFi available but I'm a bit of a technophobe so it might have been me! Unusual that the toilets are kept locked and you have to obtain the code to unlock them from the staff - hadn't come across this before in a Costa.
I do like this Costa as there's plenty of seating available and you can park right outside, particularly useful when you're disabled like me. The girl serving was very nice, offering to bring my coffee to the table as I was on crutches. Pro's and con's but I've been before and I'll definitely be going back again.
Amazingly unbelievable fast service!
Other Costa branches need to come here and get their customer service training.
If your in Selly oak, come here for your hot drink fix!
The place is cool, but the Wi-fi is terrible. Many students, researchers and business avoid this location due to terrible Wi-fi experience.
Lively coffee and very pleasant barrista who took time to create art on my flat white bringing a smile to.my face in a miserable January morning.
I like it , nice staff, hot chocolate 🫕 and corrisont delicious
This review is for the “Next” Costa, as the other one was shut. It was a refreshing change to be told 2 minutes to closing that the staff were willing to make drinks, the staff were helpful and polite, and didn’t make us feel like anything was too much trouble. The drinks were also very good.
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