I took my friend here today for afternoon tea (an early birthday present). I'd read one or two bad reports about the venue so was a little worried as to what to expect. There was no need as we were more than happy with the service and food. The staff were really friendly and helpful and the value for money was amazing. I'd gone with a Wowcher voucher, but wouldn't have minded paying full price. Yes, it's a little old fashioned but there was something really charming about the place and you wouldn't think you were in the middle of Birmingham City Centre. My friend and I both agreed that we would definitely go back again. Don't be put off by bad reviews.
Lovely little restaurant. The place to go if you want a nice, quiet meal. The decor is a bit tired and could do with a spruce up, but there are some lovely original features. The service we received was excellent. We would definitely return.
Come for the 19 Century ambience, grab a cup of tea and tea cake and admire.
The Victorian Cafe - very nicely decorated in a authentic Victorian style. Has a nice mix of people here and the customer service was excellent. Really enjoy having breakfast and lunch here whenever I get a chance too. The tuna baguette was delicious, with a portion of crisps and salad. Only thing - it’s overpriced. Other than that it’s good quality restaurant, it has good quality staff and the food is good quality too. Totally recommended. KJ.
Groupon deal for Sunday Roast. As we're vegetarian, we were given the vegetable pie (Filled with sweetcorn, broccoli, green beans, etc) with gravy, carrots, peas and mashed potato. Also swapped the alcohol in the deal for a soft drink. Good simple food in an interesting setting. Afternoon tea looked tasty too.
This is a great little hideaway. The decor is as you'd expect for a Victorian tea room with pictures and decorations being from a different time. The menu is basic but tasty and well presented. Everything is served with a smile and the staff appear to get to know their regulars too which is such a nice touch in this day and age. It is based upstairs in the great western arcade which means it's central but away from the busy street outside. If what you are looking for is a nice simple lunch and a place to just sit and relax or read a book (as i do here) then this is the place for you. Lone diners are more than welcome and the staff will make you feel welcome.
My dad and I went here for afternoon tea and it was lovely !!! Yes, the decor could do with a "spruce up " but, the staff, particularly the blonde lady, were so friendly and helpful . I'm a redbush tea drinker but they didn't have it, so the blonde lady offered to go out and buy some !!!! Now THAT is excellent customer service !!!! Obviously I said no, and had a normal tea. Sandwiches so fresh, scones just perfect, cakes delicious. A perfect end to a great day out with my wonderful Dad
The food was good, didn't like the lemon meringue pie, but the sandwiches and scones were delicious. The staff are also really friendly and accommodated well to our needs. I would be happy to go back
Sadly now closed and converted into something else. Used to love getting the team at work breakfast every Friday morning ( pre lockdown ) The hash browns and brown toast was to die for! Sadly unable to compete against the modern eateries with their multi million pound backing and subsidies! Shame, as they were unique in a modern word of same old same old American rubbish taking / has taken over the UK market for the modern man/woman.
I eat breakfast here each Friday. Excellent value for money, good old fashioned bacon, and toast like door wedges. Only loses a star for the Victorian furniture and plumbing.
This place is amazing honestly Im a very fussy person but the Staff there manage to get my food right every time this is the first review I've ever done and if there was another star I would definitely add it, i make this a must go place the prices are cheap and the staff try to make sure that the customer get 100% satisfaction and do a great job at it to
Great staff, great food. The ambience of the place tòok me back to England as it used to be. Do visit, you will not be disappointed.
We really like this place for a weekend breakfast before shopping. Great food. Not fashionable in any way bit that's a good thing.
The decor was nicely matched to the theme, the food was tasty and very well priced, and the staff were lovely :)
Beautifully decorated in here and had a really relaxing atmosphere and very friendly staff!
Lovely fresh food served I the afternoon tea and the staff and friendly and attentive x
Went for Sunday Lunch, 14 of us, service was very good and food was fine.
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