Big serviced apartment with good facilities and central location. Very clean. Check in is random though, don't expect to see any staff and check email for instructions. You get a code for the door and the keys are in a small safe in the entrance hall.
Will stay again for sure.
Probably one of the best stays I've had in a while and a bargain, couldn't find anywhere cheaper.
An apartment is much nicer than a hotel room, and for the price, fantastic value.
Staff were very friendly and helpful.
The apartment was very clean and tidy, and everything agreed and promised met expectations.
The en-suite bathroom was a really nice surprise as we were travelling as a family. So, as you might expect, the extra bathroom really saved us time in the morning.
The views of the city centre from the balconies were really nice.
I've already made arrangements for our next trip, were definitely staying there again.
Go direct to The Spires Ltd to get an even cheaper price.
This place was perfect just at the start of the city centre walking distance from the train station.
Apartment was very clean and everything you needed was on hand, big windows, large rooms.
Staff where very friendly and extremely helpful I will be back.
Highly recommended.
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I hate to do this,
And by that I mean tell everyone else how good somewhere is.
I did read some reviews that spun a negative light on The Spires.
But I didn't let them put me off giving it a try.
I am stay here whilst on Business, which means I am able to relax on the sofa, or do whatever I would do if I were at home.
I'm not confined to a single room like I would be if I were in a hotel.
The apartment is clean and well equipped. I followed the instructions sent to me at the time of booking and felt confident I could get into my apartment.
As it happened I was welcomed by the lovely staff who made sure I knew where I was going.
Right in the heart of Birmingham I would love to bring my family here for a city break.
I will be using this as my base for future business trips too.
*Update*
I've stayed here several times now for work and it's still as nice now as it was on my first visit.
I'd like to be able to bring my family to Bham in the future and use this as a base but the pricing model is a bit weird.
When you go to two adults and two children the price doubles.
I get that I need an extra bedroom, but not two apartments. I think the pricing strategy needs rethinking. But it could be a glitch in the system.
I have been told by reception to call and speak to them. So maybe it's just the booking system.
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I stayed in the Spires Serviced Apartments Birmingham for a month and I can only say positive things about them: my experience was wonderful from start to end!
Before my arrival, I had to change the dates of my booking due to a personal situation. Rebecca was very kind and helped me to change the booking dates quickly and easily. She even replied to my email on a Saturday, going above and beyond to help.
When I arrived to the apartment itself, I found that the bedroom, bathroom and living room were all huge and very clean. The bed and the couch were very comfortable. The floor-to-ceiling windows both in the bedroom and living room could slide open if I wanted a bit of air.
The apartment was perfectly equipped for cooking, clothes-washing, dish-washing etc.
All the staff including the reception staff, the management and housekeeping were really kind. A special shout-out to Timothy who helped me to fix a washing machine and, in the meantime, took care of my washing for me.
I really recommend the Spires Serviced Apartments. I couldn’t have asked for a better experience - thank you so much!
Stayed with Spires Birmingham for a few days for my graduation. I have never felt more at peace in a hotel! The location is so convenient, the apartment was great and fully stocked with anything you may need. The staff also are lovely, thank you especially to Joanne at reception, who made our trip as stress-free as possible! Will definitely be staying again
Apartment a bit tired but OK for a one nighter in the city centre. Welcoming friendly service on arrival despite reception being closed.
Am currently staying at The Spires for a gig at the Utilita Arena (which it is the perfect location for, a 10/15 walk). The apartment was spotlessly clean with great facilities. Nothing is forgotten down to hairdryers, iron/ironing board, everything you need in the kitchen and all the usual TV apps (Netflix, Amazon prime etc) I've not got a bad word to say at all. And literally amazing staff. I had to run back to the apartment from the arena as our powerbank let us down and our phones were dying, and the staff at the front desk gave us a fully charged solar powerbank, not lent...Actually GAVE it to us, as in to keep. Amazing and it helped us out so so much, we'll be able to video the amazing gig we came for and keep in touch with our families. Thanks so much staff at Spires, from Nic and Cody xxx
Booked into the spires for a recent trip to Birmingham with friends. The check in process was really simple and the person I dealt with was incredibly helpful and friendly. The apartment had everything you would need for a comfortable night stay, the only thing I would say is that the interiors and furniture could do with some modernising, the carpet in the bedroom had a few iron burns in them. It was a lovely touch to have hand soap and body wash included however it could have been of better quality (though this could be down to a matter of personal preference). Overall I had a good stay and would happily stay here again.
Pretty good. Location is excellent, right next to the mailbox. Staff pleasant. Apartment nice, clean, warm and in good condition apart from a bit of wear and tear. Bed comfortable although only a standard double size.
Only problem was the TV not working but we weren't stopping in anyway.
Excellent location near New Street /Grand Central station surrpimded by pubs, restaurant, super market, hotels and a walking distance from Bull ring -the main shoppping district of Birmingham.
Apartment is really spacious, cosy, comfortable and equipped with all the amenities that one would require during the stay. Recommend over hotels.
Decent, well appointed apartments in a great location. Wasn't perfect but was good for what we paid and the location couldn't really have been better for us.
Everything here was nice and valued for money, but the rates are a little high compared to others.
Don't let the facade and hallways fool you, the rooms once inside are massive, clean and comfortable. Super helpful staff as well. Birmingham location is 1 min walk to bars and restaurants. Staff not regularly at desk so need to call to get lockbox access for room keys..
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