Fancied a coffee and maybe more depending on the selection available. The staff members were patient as were couldn't make our mind up haha. Went in wanting a latte (my fave) and then contemplating hot drinks then cold drinks then hot then cold and then, well l got a Latte 😆. Also fancied a carrot cake which was nice but not the best l've ever had in a coffee shop. Overall it was a pleasant experience and clean and tidy. I would recommend this place to others.
One thing that I have come to expect from Costa Coffee is good crafted coffee and a consistent taste profile. I'm a qualified barista (:) I have a certificate dated 2013 from the Perth Barista School in Australia for one morning's mess around with an espresso machine). I recognise the sound of the "wailing banshee", when the steam wand is incorrectly positioned in the milk pitcher. It was the first time hearing this curdling sound at a Costa. When I saw the oat milk being poured into the espresso, I could see there was no microfoam. This was a first for me, at Costa.
I asked for it to be repoured, the efforts of which were performed by the barista's colleague. It was, this time round, crafted with the quality. One first world problem averted. I sat down and noticed I had 1 bar of 4G signal on my Apple iphone 11 pro max. I began sobbing, ruining the latte art atop my flat white.
Staff always really professional. The same lady always makes my flat white. 10/10 everytime. Rebecca I think her name is. Great service 👍🏻
One of the better Costa's I've visited, very clean and tidy throughout, plenty of seating available. Also props to the very friendly barista who was needing to work solo on such a busy morning due to a colleague quitting at short notice.
Nice spacious coffee shop in Resorts World. Variety of coffee, cake and sandwiches. Nice and open with big windows so plenty of light gets in. For those who like planes, you can see them coming in and going out from Birmingham Airport.
I had mocha, my wife had something hot & pink & we both enjoyed sharing piece of Belgian tiffin. All good. And there's a window although all you see is the car park!
Amazing coffee and lovely place
Friendly staff and fab carrot cake
Usual costa fare, bit disappointed there were uncleaned tables when place was so quiet, crumbs left on a table is not a good when only half a dozen people in the cafe.
This was my experience on only one visit so may be a one off rare occurrence.
Costa is my preferred chain coffee bar. They're all pretty similar. This venue in Resort World at the NEC was pretty much the same as every other Costa. It's a brand and you buy a consistent product.
had a nice coffee and a salmon sandwich. very enjoyable staff were really nice and helpful. Had a cake as well. The hot chocolate is really lovely.
Unreal. Within ten minutes of us enjoying a well earned drink
The length of the queue grew to some 10 meters long. Never seen that before. Get there before 12.45.
I go here nearly every day. The staff are awesome, and really friendly. Drink quality is great too. Really consistent service, I love this store.
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