We were served by a lovely waitress, she was very friendly and attentive. We ordered our food and were served quickly! I had the vegan pepperoni pizza which was delicious 10/10 and the atmosphere and music made a great experience. Thank you very much I’ll be visiting again soon!
Haven’t been since I was a kid . Was gob smacked place was immaculate . Food was great . Lovely service and all around great vibe
Service was above and beyond what I would have expected, food arrived quickly and was delicious. Matt was a brilliant waiter who made our family meal really special *****
Update on this, three months later, different staff and entirely different experience. Staff far too busy chatting with friends at another table. Portion sizes have reduced and overall disappointing evening.
Was there yesterday, and not gonna lie the staff girl made me the most tasty espresso martini which i have ever had in a whole West Midlands. Idk ur name girl, but you made my day better!
Me and my kids love it there. The food, the service and the atmosphere always great. Today my son also enjoyed the happy birthday song and the dessert 🍨. Wasn’t my thing in the past but now is and to my surprise my usually shy son asked for it himself. Sean and the rest a big thank you for making it a special outing for us!
I had a lovely meal today and it really made my Valentine’s Day very enjoyable. I had a wonderful waitress, Ellie was the one serving us today and she was great and we received amazing service. Loved it !!
We came on 18th January for my 40th birthday, booked as a surprise for me and my whole family showed up along with several friends, so we were a large group with several small children. We were served by Sean who was genuinely lovely and amazing - from the moment we walked in, he greeted us warmly, fetched us some drinks, he was friendly and accommodating throughout the whole evening. The food was lovely, hot and fresh with steak cooked to perfection. Thoroughly enjoyed the donut birthday cake as well! There were a few problems with the restaurant apparently being short staffed that evening and technical problems with a new til/ordering system but Sean handled the whole thing very professionally with good grace and humour and we were delighted with his fabulous customer service and hospitality. Thank you, Sean, for making my big 4-0 a fantastic night to remember, you are a star!
We came after bowling session and were greeted by smiling lady, food was lovely and fresh! Home made to- you can tell. Pizza dough was just fab! Staff were amazing and very accommodating with kids requests! Sean was great 😊 Thank you
Decided to treat my two teenage daughters before heading home. Had a couple of simple starters a main meal and some desserts. All looked, and tasted great. Service was outstanding.
Definitely my favourite Frankie and Benny's so far
Nice food. Good that they have a new gluten free menu. Wife was pleased. Carpark is piddly and unlit. Also some spaces blocked because they had been dug up. Very difficult to navigate, esp in a Transit. Had to back out the whole way because not enough room to turn and only one exit.
Went for a dinner with my partner, table was booked for 7.30 and we were seated quickly. Our server, Sean was amazing and made me and my boyfriend laugh. Food was so good, I had the carbonara and a coke and my partner had a burger and a vanilla shake. Both arrived quickly, and tasted amazing. Will definitely be coming back!
I visited Frankie & Benny’s last Saturday (6th January) with my friends. We sat on table 28 and were served by the lovely Aimée. She was so bubbly and friendly. The food came quickly and everything was done with a smile. :)
I went here for lunch, as I'm vegan and was a little worried about not having anything to eat. I had the salad for a main and No Cheesecake for dessert. The salad was lovely and filling. The cheesecake was nice not great. The base tasted like brown paper, if brown paper had a taste. Lol the none cream was nice, just needed a little bit more of a sweetness.
The service was great, the lady even changed my dessert from the main menu to the lunch menu. Which was lovely of her.
Came in to be greeted by a waiter who is quirky, compassionate, brilliant, hilarious, who gave us a great service with not just myself and my partner but with other customers, 😁 , thanks Shaun , you are the type of person that makes a night /or day out worth while. Wish we had a person like him in every restaurant and pub . We going to suprise him with a £15 tip because he deserves it. Other staff are lovely too .
We usually make a trip here on a monthly basis! 😂 Food is always good and the staff are friendly and attentive. I love the carbonara pasta and the chicken burger ❤️ the veggie options are also very good!
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