Birthday treat with the girls.
Watched a movie at resorts world and visited mid week. Staff were lovely, service was quick and efficient, food was lovely - best beef burger for a long time- would highly recommend.
Lovely food, lovely service and checked all my husbands food and drink had not come into contact with lemon which his highly allergic too which was brilliant although it was very busy being so close to Christmas you was not rushed at all
Great food & service, happy to recommend if anybody is at resort world
Lovely burgers in here yesterday came out quickly and was top quality 👍🏽👍🏽
Friendly atmosphere, helpful staff & good food what else do you want!!😁
Really enjoyed the food, and despite being a little short handed the service was perfect
Delicious food and a great atmosphete lovely staff
Love it xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Excellent value for money burgers were �
Visited at 3pm on a Friday. Was quite busy but a table was found for us quickly. Ordered via our phones (which the Server recommended) and our drinks and food arrived quickly. Food was tasty, hot, great portion sizes and worth the money. The Mon-Fri before 5pm offer on drinks is excellent value. Staff were friendly. We would visit again 🙂
A mixed review really but we left with such a good impression. Their customer service is amazing!
We had an allergy in our group and the staff were fantastic about making sure our needs were accounted for. However, our food took forever and was barely warm when it arrived. We asked why it had taken so long and got an offer to re-do the meal. We were starving so ate it as was. At the end of the meal we were approached by staff with an offer to refund the all of our burgers. Highly recommended just for the customer service alone.
Chose to eat here right at the last minute and the staff were happy to get me seated without a reservation. Nice relaxed atmosphere in the restaurant and the food was really good. Burgers were excellent, really decent quality and served quickly. If anything could be better it would be the choice of beer on tap. Beer goes well with burgers and this is an opportunity to serve some decent craft beer. The staff were really friendly and overall I enjoyed my visit.
Solomon is absolutely a king. The best bartender around. Amazing performance across the board and so kind. Best of the best.
Great food, atmosphere & excellent service from Rochelle - went out of her way to make sure we we looked after!
Happy with my choice of burger with chicken tenders as a side which we're very tasty. Some of the tables (for 2) are a little too close to the food kitchen/counter sadly, but everything else good and team were on it.
We had 2 mighty burgers one naked. Being first timers we forgot to order chips. Our waitress Rochelle was brilliant and come to our rescue with a fries each as well.
Our visit here was great and I'd highly recommend eating here.
And if you get the pleasure of meeting Rochelle you'll be well looked after and your visit made enjoyable.
The Atmosphere and Service was excellent, we received the meals quickly and ordering was easy, we was also seated quickly as well. Our server Mia was very polite and helpful, and I can't thank them enough.
The burger I ordered was the Mighty, it was delicious and I feel for its price, it was rather good if not slightly small, but I would happily buy it again. I also ordered some onion rings as a side, I didn't enjoy them which is why I have gone down a star, they were I felt very overpriced for what they were and personally wasn't to my taste - however as a whole I had an excellent time and I'd recommend it to anyone passing through.
Great food staff very friendly always helpful perfect company
Friendly and helpful staff along with great food quickly delivered even on a busy day. Definitely can recommend.
Food was great like always! Best burger in UK probably
![5]( "Recensione")
Decided to try somewhere new for my monthly cheat meal, and was not disappointed.
I ordered (for click & collect) through the app, which was extremely easy to follow, contained a helpful allergen (contains/may contain) page, and even gave a small discount to the order!
I went with “The Mighty” (medium rare w/ an extra beef patty, grilled chicken breast, bacon & a fried egg), some chunky chips & a milkshake because my eyes were far bigger than my stomach lol.
I have a mild gluten intolerance, and was happy to see a wide range of gluten free options, as well as the ability to free-write details about my allergen on the order (which I did).
Parking was easy enough, it is resorts world / NEC after-all, although I could see it being a bit difficult at peak times if a convention were emptying out etc.
Not knowing the layout of resorts world / exact location of GBK did prove a little difficult to locate it at first, but nothing that wandering about for 10mins or so (plus actually looking at signs) couldn’t help.
Upon arrival, I was greeted by multiple friendly members of staff who were more than happy to help with any questions I had, and who also wanted to double-check I understood that the chips I’d ordered would be fried in the same oil as other flour (gluten) containing products. It was only after I confirmed I was okay with this that they then added it to my order.
I’m extremely grateful for all of the above effort shown about my gluten intolerance, a lot of places don’t even bother to do the minimum, so I really appreciate it when people do.
Especially as this was all done within the context of a late order on a Sunday afternoon/evening.
As for the food itself, it was great! The beef exactly medium rare, the chicken breast was superb, I couldn’t fault it, and it was still nice and warm after the ~25min drive home too!
The closest thing to a “complaint” that I might have was that the gluten free bun was a little dry, but tbh, I’ve had a lot worse and few better, it was nothing a little bit of sauce couldn’t fix.
Overall, had a great experience, with some delicious food and will definitely be back again!!
Excellent juicy burgers as is standard for this restaurant chain! The food was top notch and was delivered quickly with everything exactly as ordered. The restaurant was clean but the reason I have knocked off one star is because it smelt heavily of cigarette smoke when we first arrived. We got used to it after a few minutes but we didn't expect it to hit us in the face when waking in. The service was excellent with very helpful staff.
We were eating at the Gourmet Burger Kitchen with a big group. The service was very friendly, attentive and quick. Food was served in a timely manner without preordering which was a nice surprise and the burgers were cooked on point and tasty. Overall a nice experience and a good restaurant in the Resort World Area.
Simon dealt with our first trip to Birmingham as a married couple, my husband had a beef burger and I had a couple san Miguel and we loved the whole experience.
Great experience with lovely friendly staff and tasty burgers! 🍔❤️
An error has occurred! Please try again in a few minutes