We used the drive thru, it was very fast and the guy behind the window seemed happy to be alive which is a bonus! All in all, good experience. Food came out hot and speedy.
Service was slow. Took us around 35 minutes to get through the drive through. Although food was fresh our order was still wrong as we have to customise my husbands ingredients and his food contained foods that my husband cannot eat and is allergic to! Wasn't waiting another half an hour in the queue and the option to go inside was unavailable.
Sam is a wonderful Floor Manager. I observed her mentoring Fred a new hire. It was very impressive. Then we had the opportunity to talk with Sam as she was making her Customer rounds, table by table. We spoke with her outside a are traveling from the states in route to Denmark. Kudos to Sam, the store management and to the employees. Much appreciated. Jim & Linda
Every other things are superb but the toilets and urinal need to increase in numbers. Too many customers much more than these facilities.
Thank you very much.
Despite being incredibly busy, one of the quickest drive throughs I've been to. Drive through entrance can be easily missed, especially as the car park is very busy with people looking for spaces.
On that note, parking is free for an hour and people quite probably using it as a holding area before picking people up from the airport.
Usual offering from McDonalds. We used the drive through and it worked as it should with not too much waiting time. Car park seemed quite busy but to be expected. Very convenient for Stansted Airport.
Staff were friendly and the service was quick.
Parking is shocking, spaces are far too close together. Please, buy more land!! Great place to eat before flying. Cheap and cheerful. Beats eating In the terminal and all the stress that goes with that.
Considering this is an extremely busy McDonald’s. In spite of the fact that the staff were under pressure, the place was clean and well organised.
The toilets were clean and well stocked when I visited them. It took less than 10 minutes for my order to be prepared, and the food was hot, well-presented, and tasty. The staff did a good job. Only downfall. the car park was heaving with airport visitors over the actually McDonald's staff.
Considering this is an extremely busy McDonald’s. In spite of the fact that the staff were under pressure, the place was clean and well organised.
The toilets were clean and well stocked when I visited them. It took less than 10 minutes for my order to be prepared, and the food was hot, well-presented, and tasty. The staff did a good job. Only downfall. the car park was heaving with airport visitors over the actually McDonald's staff.
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