Food was nice and hot this morning, app was tricky to use due to signal had to sit near window.
This stood out as the best McDonald's we have visited. Customer service was great through from the friendly greeting as we entered to handling, presenting and finalising our order and wishing us well when we left. Staff appeared efficient and appeared to help each other as well as customers. Carly and Paul were great examples.
We called in after a long day out, very welcoming diner, friendly and funny staff.
Food - Vegetarian and Carnivore!
Ordering - touch screens that we used for the first time and were able to navigate relatively easy and had the option to change our minds and order before final payment. Even managed to make one change at the cash point when one of us (moi) spotted an ad for a flavoured coffee!
Accessibility - level access, toilet and car parking for disabled. It was not full when we went, but wide aisles
Car Park (free) - close to the restaurant.
Staff - friendly, helpful and good (appropriate) banter!
Toilets - yes the usual suspects, including for the disabled.
We didn’t know our order for collection was wrong until we reached home. Rang them to explane what’s happend spoke to a very professional young lady called tiegen who couldn’t do enough to help so thanks again tiegen credit to to company 😄
Lovely food. Thoroughly enjoyed time with grandchildren at Beverley McDonalds.
There was a lack of receipt slips being printed by the ordering panels which introduced an element of doubt into whether I'd actually get what I'd ordered. This was compounded by the fact that I made no mental note of my order number when it was displayed on screen, as I was expecting to get it on the receipt. It took a little shine off the experience. Staff were great and friendly.
It's a McDonald's so not much variation but the one is in good order and kept clean. Its a shame but the climbing frame is always closed whenever we go.
Ordered a sausage, egg muffin meal but requested no egg but unfortunately they had still placed it in my breakfast muffin, this was my first time going there but I will return. Very clean restaurant
Very good food. Waiting time also good. Friendly staff especially the lovely lady named Carly who always gives outstanding customer service, always smiling and helpful. A credit to the business.
Great McDonald's. Plenty of parking, order on machine and deliver to table. Nice staff. Generally plenty of space inside but was tight as parts of the restaurant were cordoned off to keep clean as it was about 9pm on Monday.
Tried to find a discreet place to make the company aware of a rat problem in the outside area but could not. On Friday we had a drive in meal and parked up in the car park. We saw 2 rats running around they were not afraid. The bait stations need checking regularly or the number increased.
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