Just called into M&S cafe and very pleasantly surprised that they have a gluten free sandwich pack. The 'New Yorker' was lovely. The staff on the till were very friendly and approachable. Definitely will come back knowing that there's a gluten free option.
It’s a very good supermarket with good quality products…A bit expensive but it’s worth it
I would like to say how impressed I was today (6/9/23 approximately 5.10 pm) while navigating my way through the self checkout. The assistant, named Aeneas (I’m hoping the spelling is correct), was so helpful and pleasant. Nothing was too much trouble for him! I mentioned this to a relative who told me she knew exactly who I meant as he had also been extremely polite to her and very knowledgeable about the store! Aeneas is certainly an asset to the store!
Probably one of the best M&S stores that I have been in. Good range in mensware. Lots of choice of fragrances and beauty products. Home section is great and the two ladies in homeware were so helpful. M&S Foodhall downstairs in the basement. Great food. Lots of choice.
Love it a lot,the food hall is great. Men's ware is great. Plus love it here at Christmas.
I must praise David on tills very polite manner who always packs bag for you without hesitation.
I am always looking forward to going into Mark's as the staff are always very helpful and friendly the food and clothes are first class
Christmas Market in M&S wonderfully laid out,worth a visit.MB
If I could give more stars I would ...excellent service today from Martha lovely young lady took time to redirect my choice of bra..bought 2 and will buy 2 more ...I am happy to report that all my other bras have are in the bin.
The quality is still there. I got 2 sweaters and the price was moderate. Not much of a crowd in but it was about 10.30am on a Tuesday morning. It is still the place to go to for well made clothes at a competitive cost
Staff very nice and helpful as I didn't know the lay out of store
Whilst I would give a very good rating for customer service I would give the toilets a zero. I was in the store on Wednesday 20th April about 11 am. Unfortunately during my visit I had to use these facilities. Filthy floors, sinks and hand dryers. No hot water and cold air from the hand dryers. I appreciate that customers are largely responsible for toilet paper on the floor and general mess but a more stringent cleaning rotation needs to be put in place. Disgusting particularly since it was so early in the day!!
Good store, good produce....
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