Reviews Nando's Basingstoke - Festival Place

5
Ajay Bali
+5
Must try an Indian restaurant. After a very long time, I had quite tasty and spicy food here. It's one of the few Indian restaurants which kept the authenticity and taste of Indian food. If you miss that Indian spicy taste then you should visit this place. Also, you will get multiple varieties of sauces along with bottomless soft drinks.
5
Jocelynn Harrison
+5
The food was brilliant! Good portions and very tasty. We each ordered the 1/4 chicken with 2 sides. The spicy grains are delicious. Margarite was very welcoming and the food was served quickly. The atmosphere was vibrant and the whole experience well worth it.
4
Van Thu Pham
+4
The food was spot on as always, lovely and hot and most importantly doesn't burned! Only down side is the server not being as attentive as it should be due to lack of staff, so a few dishes didn't arrive and we have to ask for it. This is probably due to the pingdemic and they are short on staff.
4
Ricky Dawn
+4
One of the nicer Nando’s, good food as always and ordering on your phone is quick and easy. The halloumi sticks are awesome. They didn’t have tables inside so we sat outside as it was warm enough, tables inside are way too close together anyway. Only negative was one of the staff members was pretty rude but most were good.
4
Ahhung Li
+4
Sunset burger is my favorite, try to avoid going at peak hours as the chicken could be over burned due to overflowing of orders.
5
Samantha Smith
+5
Shared a platter with friends great food ...was very busy but was Saturday night but got served quickly and its a good atmosphere there
5
Eleanor Pawley
+5
The waiters and waitresses were really nice and kept checking up on us to make sure we were enjoying our food
4
Nicole
+4
This place is very nice and welcoming but being honest quite expensive. I had a problem when I was ordering because I am not a big fan of spicy food so I ordered mild spice but when I got my food or was so spicy because they messed up my order! How could they mess up so badly. It's also very loud and noisy so if your looking for a peaceful place to eat this is not the place to come. If you also don't like spicy food wouldn't recommend coming here. If you love spice definitely come here as there are many options for you and a variety of spice levels.
5
clive pugh
+5
Very pleasantly surprised! By far the best branch of nandos we have been to. Service is excellent, food was as good as it gets, atmosphere is warm and vibrant.
4
Robert Yates
+4
Good food ,friendly service ....don't like get up and down to order food ,get your own drinks ect...but knew how the restaurant chain worked before hand ....food was excellent in this branch. 👏
4
Andrew Long
+4
It's a Nandos. The tables are a good size and there are bottles of sauce on the table. Toilets are reached by climbing stairs. Staff were friendly and helpful.
4
Alice Haslett
+4
The food quality can vary but is normally delicious. The team is fantastic. In particular I have had quite a lot of interactions with Ben and he has always been really friendly, helpful and goes above and beyond. When I was getting a takeaway I asked for a packet of medium sauce but the restaurant had run out of them, instead of saying "unfortunately we've run out" which would have been completely understandable, Ben poured some medium sauce into a takeaway tub for me so I still had some medium sauce with my takeaway. He's gone above and beyond like that several times and any time an issue has arisen he handled it really well. The rest of the team are all also lovely, the last time I was in I mainly interacted with Lizzy and she was really helpful, proactive, and friendly.
4
Laszlo Varga
+4
It is a quite good place to eat though the portion of the food is a bit small. I had a burger with chicken breast and it is said to be very big. It is more like average in size, even for me, who cannot eat too much. The bun was a bit dry, prefer the gourmet bun, but the taste of the food was really good. I also had chips with peri peri season and it was great as well. Overall, the place is good one. The food is good. Will I go there again? Maybe. Would I recommend this place? Yes, you need try it.
5
Beril Tunçsiper
+5
It is the first time we came here and it was quite busy . We have ordered our food but the guy took it wrong and we didn’t get one of our plate which was really bad because we were extremely starving. The manager whose name was Jose understood that something was wrong and asked what had happened. He said that he would do his best and he brought our plate in “5 minutes” which was really fast even though it was extremely crowded . Thank you for your understanding and many many thanks for Jose from here !
5
KX19
+5
Maria is easily the best server I’ve had. She consistently went above and beyond for our table today. We had three kids with us, she made sure they all got attention and even gave us a free dessert for them after finishing their word search. Nothing was too much of a task for her. I wish everyone in the industry was like her. Thank you Maria.
5
Christopher Douglas
+5
Be love coming here before the cinema. The food is always great and so is the service . The staff work so much harder during these times . Thank you for always making our experiences great
5
Josy B-D
+5
We came here for a spontaneous meal after our bus home was mysteriously cancelled. We had forty minutes to wait for the next bus and decided to eat out to avoid a late night. I haven't been to a Nando's since 2015 (or maybe 2016), and felt quite out of my depth. We were served by Maria, who showed us through the menu's vegan options and told us there was a ten minute wait for food (fifteen minutes if we wanted the "Great Imitator" wrap). This was at 17:10, and our food was served at 17:19. Couldn't have wished for better service. I do think that the spice rating system is a little bit exaggerated, but that's understandable. Next time I'll be sure to order hot, rather than medium. We had a really enjoyable meal, which tasted great, and it was very reasonably priced too!
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