Had a really enjoyable time there yesterday, when we went as a family of eight to celebrate my 70th birthday. The food and service were excellent. Staff attentive and helpful. The food and wine both superb. I would definitely recommend this place to anyone. Thanks to all staff for a really enjoyable afternoon.
The Lyons family
We had afternoon tea here to celebrate a baby shower and it was lovely. The service was excellent and the staff attentive. They even bought out extra sandwiches which was great. We were not rushed to leave either.
Had a surprise birthday afternoon tea. Was absolutely fantastic. Lovely decor . Staff attentive, polite and professional , but warm and friendly. Catered for allergies and dietary preferences. Offered a second round of sandwiches and another pot of tea. Cakes and scones were scrumptious and they were happy to give us a box to take the uneaten cakes home. Beautiful building in a picturesque setting.
I was here for a wake, so the importance of the experience was heightened. While the food was good - especially as a wide variety of dietary requirements were efficiently accommodated - the service was not. Somw examples include being unclear as to how much food we were entitled to as part of the afternoon tea, what drinks were and weren't part of the set price (charged for a latte but not for a cappuccino) and were waiting close to 1 hour for something that had been pre-ordered for a set time. Given the difficulty of the day - something that we'd also made staff aware of ahead of time - we weren't well equipped (energetically/emotionally/mentally) to challenge or chase anything. We wanted a thoroughly smooth and relaxed experience, but this wasn't the case.
The area we sat in was beautiful, the pianist played beautifully. The staff were a little bit disorganised but the gentlemen I believed to be the manager was very attentive and very helpful and professional. The arancini were meant to be crab, nice but didn't taste any crab. The roast beef was nice and so was my desert.
But we had an absolutely amazing afternoon, sat there for over 5hrs and really enjoyed our afternoon . Everyone of our party 15 had a lovely time. So a really big thank you .
And thank you to the staff for the special birthday desert with a candle for my brother.
Following a friend's party in a private room we always intended to return for lunch or dinnner. Finally we called in for Sunday lunch today and so glad we did. Good food, relaxing atmosphere and beautiful setting.
Only blot was the coffee.
We have been several times before, staff are friendly and the ambience makes the night always feel that little bit special. They have a lovely big outdoor seating area with Umbrella and heaters outside. We attended for my husbands belated Birthday with friends and whilst the food looked amazing and tasted great the 2 Lamb meals were served just about warm at best ...so had obviously been left waiting somewhere before we got it, we did let staff know so hopefully this can be avoided in future. We would most definitely recommend this place for a special occasion 😊 and thank you for unexpected little birthday dessert my hubby loved it!!
A beautiful place and locations with wonderful happy staff. Went for afternoon tea and had plenty of it. Our lovely kind waitress was perfect and had excellent customer service skills . We all had a lovely time here and will definitely be coming back. I can’t recommend this place enough. It was not like other stuffy places and we had a wonderful relaxing time and not being rushed at all.
Amazing afternoon tea. Everything was fresh and delicious.
Breakfast was great. Service was great. Location is perfect. The gardens are amazing. Would I go again? Well, we stated going 22 years ago on for my 50th and have been going almost every year since. We'll continue going whilst we still can!
Very nice food and pleasant atmosphere. Worth a visit!
Nice food and vegan menu. Only slight downside was the loud piano background music which they nicely turned down when asked.
Very enjoyable meal, served by very friendly staff. Lovely surrounding and warm atmosphere. Took wife to celebrate her birthday and would recommend this restaurant to anyone wanting to take family or friends out for a meal.
Vgood Sunday lunch. My Aunt is a stickler for details. So she was impressed by the proper napkins, silverware, attentive serving staff, just the right level of upmarket feel without upmarket prices. (£30 for two courses Sunday) When we asked for tap water no ice they served exactly that, (some do not), also when my Aunt asked for Mint tea they asked if she would like freshly cut Mint. I had a happy Aunt (she is not easily impressed), so I will be back. Food is excellent, not huge portions but good value in my opinion.
Very enjoyable dinner with family. Food is unpretentious but wholesome and well cooked. Lovely location at hotel in it's own parkland. Only thing stopping a 5? Service a tiny bit slow.
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