Been there few times and the food was amazing and served on time. Customer service is really good. The staff are really friendly. Since the new management the food is getting better day by day and the service as well. 10 out of 10.
Favourite chain restaurant in the right centre of the town situated in the main road. Space to dine in at basement for who could manage the stairs ; not sure about the customers on wheelchairs or with buggy. Friendly, welcoming staff and relatively quick service. Tasty food as would expect from Pepes and decent portion size. Ample parking space nearby.
Good food, even for veggies with a good veggie burger, nice peri fries and paneer (Indian cheese) rice boxes.
Major downside is that staff take soooo long to prepare the food. I was waiting with multiple food delivery people waiting and staff seemed like they spent longer chatting than actually prepping the orders.
The two ladies taking the orders were friendly, polite and quick, but those cooking really need to speed up as it shouldn't take 20 minutes for two veggie burgers from a fairly fast food joint.
I'd go again as the food is good, but I hope it becomes quicker to order and collect as I'm not sure I'd wait the 50-60 min delivery wait or even 20 mins to order in person, vs other fast food joints around - funny that they have "so good, it's worth the wait" as a motto!
(Ordered Sunday 8:30pm and didn't seem that busy there)
An error has occurred! Please try again in a few minutes