Reviews Kaiysa

Ordered x2 Crown burgers, x2 Cheesey chips and x2 Chilly cheese bites through the website. Was told food would take around 40 mins to arrive, after a hour and 1/2 of waiting we still hadn't received what we ordered. To say we were a little annoyed would be a understatement, the takeaway is less then a mile away and shouldn't take that long to arrive, but were willing to give them the benefit of the doubt as they are a new takeout and probably still trying to find their feet, we could have been prepared to forgive it was just a busy Friday night. After ringing up to find out were our food was, we were told there was a problem with the online ordering, website had confirmed the order, but Kaiysa hadn't received it. The person we spoke to was apologetic and asked to reconfirm our order and address, they said they were sorry and would be as quick as possible and get our order to us. When the food did arrive the delivery guy was very apologetic and apologised on behalf of the manager. As a way of apology and good gesture they had given us two massive chicken strips. Food was piping hot, and delicious will definitely be using again but ordering over the phone rather then through the app next time, Would like to give 5* but can only bring ourselves to give 4, would have given a lower score but Kaiysa redeemed themselves with the fantastic food and good gesture.

Absolutely delicious as always! Friendly staff and perfect food!