Just had an absolutely brilliant dinner here! The service was exceptional from the minute we walked in. They had balloon animals being made by servers and nothing was too much trouble. We took the granddaughter and they made her feel like a little star! The food was super tasty and we all polished it off! We'll be back very soon with the rest of the family!
Staff are really friendly and funny. Big hello to Lily Beth at Ashton who made us giggle! Hope you get off the close finishes! The food was was really great ans tasty and we definitely left full to the brim as portion size is spot on!
Enjoyed a family meal, lovely food. Staff really friendly and attentive. Drink refills automatically asked if wanted without any waiting. All enjoyed our meals, clean and great atmosphere.
We booked online for a table for 3 adults & 1 baby. We arrived at the restaurant and was greeted by a lady who placed us on a nice big round table with plenty of room for the newborn babies pram. Sophie was our waitress and she was a lovely girl. We ordered £5 cocktails x 2, 1 x milkshake & 1 coffee. Drinks came very quickly and the cocktails looked great.
We waited about 15 minutes for food to come. The food came and it all looked good. Well presented and nice portion sizes. The only negative I have was about the New York Strip. Very over priced for a small piece of sirloin steak, 1 half tomato, 1 mushroom and little paper bag of fries. Disappointed. In total our meal came to £130 and I do believe we could of got better value for our money elsewhere. We asked for our bill and Lucy was very lovely who took our payment.
Overall experience- staff Sophie & Lucy 10/10.
Food 7/10. Felt it was over priced.
Other observations I had - the restaurant was cold as the air conditioning was on full blast.
There seemed to be lots of staff but the restaurant was empty and it was a Sunday afternoon at 2pm. Shame really.
Our table was positioned right near the cooking station and I noticed even though there was lots of staff standing or sitting around doing nothing. Food was sat on the heat plate for ages until 1 poor girl was running back and forth delivering it.
Also the 2 young lads cooking probably need to speak to each other and get there timings right with the food as I noticed plates would sit there for a least 10 minutes until the whole order was complete.
Went here for my sons 13th birthday, service was outstanding and staff were welcoming and friendly and let us know what dishes weren't available and informed us about the speakers not working, then the staff sang happy birthday as they brought out his dessert
A great place with a good refreshed menu. Customer service was excellent. Error with the order was recognised. Pleasantly surprised at the free round of drinks due to the food being delayed.
Excellent service from Jennifer! There were seven of us and she was very attentive, offering refills as soon as one of us started getting low. The staff were really friendly and helpful, and our kids were delighted with the balloon dogs they brought over to us! The food was delicious, the atmosphere was great and we would definitely recommend it and go back.
Meal was lovely, cocktails great, waitress lovely, unfortunately they had a newbie and he managed to add an additional two tables to our bill, everyone has to learn. They were a little under staffed and I don't think that was planned. Other than that, they were lovely to talk to and sorted everything out.
Absolutely top quality food and a really great choice on the menu. It's totally back to normal now after covid, no more limited availability! The staff at this one are sooo friendly, they noticed my daughters birthday badge and surprised us with a cake and cheerleader style announcement. It's expensive but you do get what you pay for. Will certainly be heading back here soon.
Food was good, table was a little dirty but not unreasonable, they were very busy when we arrived. Waitress was very good, went through the menu, answered questions very well, knew what she was doing and let us know before what was not available
seemed a little pricey compared to similar venues we frequent, service seemed slow and casual, again possibly due to other places we visit being a little more rushed
Good variety of food, not an extensive selection but a plenty to choose from
Arrived in early evening, sun very bright as it sets and was just blinding us through the meal, couldn't see the people sitting opposite us
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