Overall very good experience. Based on a few visits I’ve only had 1 bad experience, where I ordered breakfast pancakes, received no napkins; syrup, cutlery, receipt, and wrong drink!
But all other times the food is hot, served quick enough. I order on the app so don’t go inside.
Would recommend
The biggest problem I find with any McDonald's is the lack of consistency with having food that is hot. The drive-thru service here is generally good even when busy, and staff have often been friendly, but nothing more disappointing than having a lukewarm burger or fries.
I mean you can't exactly call McDonalds food 5 star... it is what it is and the atmosphere is never going to be top notch but I will say this the staff are superb, from the incredibly courteous and accommodating manager to the kind young lad who offered to clear the table for us. Top marks for service!
Weirdly shaped McDonalds with upstairs toilets. Service was friendly and helpful, would be glad to go back. PS Accessible toilets are ground floor, so no worries for those with mobility issues.
My friend and I decided to pop to the drive through to get a Chicken Bacon caesar wrap for our lunch. Service through the drive through was efficient and the resulting food was pleasing in taste and presentation. I love how McDonalds show the calories per food item. This wrap of a great choice for those wanting to grab something on the go whilst minding calories. My only gripe is that they still tempt one to have the 'meal' with fries and a drink. Sometimes that tempting smell of fries wafting around the air is just impossible to resist and so the calories intake goes up.
Amazing service by manager Emma when my order went completely wrong. Handled very efficiently and with good grace. Thank you - 10 stars for best manager award !! X
Fabulous staff, best customer service I've ever had . Thankyou
Maccas world wide need to take a leaf out of your book .
We were stunned by your professionalism, customer service
Hit or miss, to be honest, sometimes great other times not so good. Always check ur order when going via the drivethu...
Big Tasty meal deal with extra onions. DONE. Put together very nicely, friendly staff, fresh food
I like this McDonald's very much. Andover is a good half way point to stop at on our way down south. It's friendly, clean and food is always good
Well presented staff and friendly.Clean and tidy establishment.First class all round.
Very clean restaurant! Very quick and friendly staff and service. Food was very fresh and hot
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